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Short Term Rental Sales Executive

About the Role

An exciting opportunity has become available in our Brisbane Branch for an individual looking to take the next step in their career. In this role, the Short Term Rental Sales Executive will report directly through to the Branch Operations Manager and will hold responsibility for the growth of the short term rental business across all Queensland Branches.

 Responsibilities & Duties

  • Achieve targeted conversion of short-term rental enquiries.
  • Identify stock availability to maximise short term rental opportunities.
  • Manage and process rental agreements for all short-term rentals.
  • Respond to all customer enquiries in a professional and timely manner.
  • Develop relationships with targeted accounts to support our customers as well as our continue business growth.

Skills & Experience

  • Self-driven to achieve and drive outcomes.
  • Ability to build relationships with Internal and External stakeholders.
  • Ability to prioritise, organise work and meet deadlines.
  • Dedicated to quality service.
  • Strong Communication Skills.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

  • A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
  • Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
  • Corporate Rates for Private Health Insurance.
  • An inclusive working environment.
  • An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

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What You Should Know About Short Term Rental Sales Executive, Crown Equipment

Are you ready to embark on an exciting career journey with Crown Equipment as a Short Term Rental Sales Executive? This role, based in our vibrant Brisbane Branch, provides an extraordinary opportunity for someone eager to drive growth in the short-term rental sector across Queensland. You'll be at the forefront of the action, reporting directly to the Branch Operations Manager and focusing on converting short-term rental inquiries into successful rentals. In this position, you'll manage the rental agreements, respond promptly to customer inquiries, and build strong relationships with key accounts. If you thrive on achieving targets and enjoy managing multiple tasks, this role is perfect for you! The right candidate will possess excellent relationship-building skills and a customer-centric mindset, ensuring every client's experience is positive and productive. Crown Equipment is more than just a company; we're a family-owned business with a rich history and a commitment to employee well-being. Join us and take advantage of our benefits program that includes discounts from over 400+ retailers, health and wellness support, and corporate rates for private health insurance. If you’re excited to make an impact and grow within a supportive team, look no further than Crown Equipment — where your career potential meets our family values!

Frequently Asked Questions (FAQs) for Short Term Rental Sales Executive Role at Crown Equipment
What are the main responsibilities of a Short Term Rental Sales Executive at Crown Equipment?

As a Short Term Rental Sales Executive at Crown Equipment, your primary responsibilities include achieving targeted conversion rates for short-term rental inquiries, identifying stock availability to maximize rental opportunities, managing rental agreements, and providing timely and professional responses to customer inquiries. Building relationships with key accounts is also essential to support both customer satisfaction and business growth.

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What skills are required for the Short Term Rental Sales Executive position at Crown Equipment?

The ideal candidate for the Short Term Rental Sales Executive position at Crown Equipment should be self-driven with a proven ability to achieve outcomes, possess exceptional relationship-building skills, and have the capability to prioritize and organize their workload effectively. Strong communication skills and a dedication to delivering quality service are also essential for success in this role.

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How does Crown Equipment support the professional growth of its Short Term Rental Sales Executives?

Crown Equipment is deeply committed to employee development. As a Short Term Rental Sales Executive, you will have access to various training and development programs tailored to enhance your skills and propel your career forward. The company promotes an inclusive and supportive work environment where employees are encouraged to be the best versions of themselves.

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What benefits does Crown Equipment offer its Short Term Rental Sales Executive team members?

Employees in the Short Term Rental Sales Executive role at Crown Equipment enjoy a wide range of benefits, including access to a comprehensive discounts program from over 400+ retailers, health and wellbeing support platforms that cater to mental, physical, and financial goals, corporate rates for private health insurance, and an Employee Assistance Program for confidential counseling. These benefits reflect Crown's commitment to employee welfare and satisfaction.

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What is the company culture like at Crown Equipment for a Short Term Rental Sales Executive?

Crown Equipment prides itself on a family-oriented company culture that values inclusivity and support. As a Short Term Rental Sales Executive, you'll be part of a dynamic team that collaborates effectively while celebrating individual contributions. The long-standing history of the company, combined with a strong emphasis on employee recognition, fosters an environment where team members feel valued and motivated.

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Common Interview Questions for Short Term Rental Sales Executive
What strategies do you use to achieve targeted conversion of rental inquiries?

To effectively answer this question, discuss your approach to understanding customer needs, building rapport, and following-up promptly on inquiries. Share specific strategies you've implemented in the past that highlight your ability to close deals.

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How do you prioritize multiple tasks and manage your time effectively?

This question is best answered by describing your organizational skills and techniques, like using a priority matrix or task management tools. Provide an example of a time when you successfully managed competing deadlines and how that led to positive outcomes.

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Can you provide an example of how you built a relationship with a key account?

When answering, illustrate a specific situation where you proactively engaged with a key account. Highlight the steps you took to understand their needs and how those efforts resulted in enhanced partnership or satisfaction.

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What do you feel is the most important aspect of customer service in sales?

Convey your belief that understanding the customer's pain points and delivering solutions that add value is crucial. Share an example where your exceptional customer service led to a successful sale or long-term relationship.

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How do you handle challenging customers or difficult inquiries?

Explain your approach to challenging situations, emphasizing active listening, empathy, and effective communication. Use an example to showcase how you turned a difficult interaction into a positive result.

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What role does teamwork play in your success as a Sales Executive?

Discuss your view of teamwork as a vital aspect of achieving sales goals and sharing insights with colleagues. Provide an example of a successful team project that enhanced your sales efforts or customer satisfaction.

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What motivates you to succeed in a sales role?

Share intrinsic motivators such as the satisfaction of helping customers, achieving targets, and personal growth. Use a specific example to illustrate this motivation in action.

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How do you stay informed about industry trends and changes?

Mention the importance of staying updated through various channels, such as industry publications, webinars, and networking. Provide examples of how this knowledge has benefited your sales strategy.

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What techniques do you use to close a sale effectively?

Outline specific sales techniques you employ, such as creating urgency, building value, or addressing objections. Illustrate with a success story that showcases your closing abilities.

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Why do you want to work for Crown Equipment as a Short Term Rental Sales Executive?

Reflect on your alignment with Crown Equipment's values, culture, and reputation in the industry. Personalize your response by mentioning aspects of Crown that resonate with you, such as their commitment to employee development and history of success.

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Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts,...

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Full-time, on-site
DATE POSTED
April 16, 2025

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