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Technology Solutions Advisor

Kickstart Your Career in Industrial Technology

Are you tech-savvy, curious, and ready to build a future in a fast-evolving industry? Crown Equipment is looking for an ambitious individual to join our cutting-edge Technology Team as a Technology Solutions Advisor based in Perth.

If you’re passionate about technology, problem-solving, and working with real customers to drive innovation in warehousing and logistics, this is your launchpad.

What You'll Be Doing

As a Technology Solutions Advisor, you'll be hands-on in helping customers adopt the latest industrial tech solutions – think automation, data-driven systems, and smart warehouse tools. This is not a desk-only job – you'll be out on customer sites, collaborating with experienced teammates, and bringing real solutions to life.

Your day-to-day will include:

  • Visiting customer sites to understand their needs and match them with the right tech.
  • Using data analysis tools to spot hidden opportunities and drive smarter business decisions.
  • Building relationships and trust with clients to help them modernise their operations.
  • Running demos and tech trials that bring solutions to life.
  • Supporting projects from start to finish – planning, coordinating, and making it happen.
  • Helping with documentation and customer support to keep everything running smoothly.

Who You Are

You don’t need years of experience – you just need the right attitude, a hunger to learn, and the drive to grow. This is a perfect role if you're early in your career or recently graduated and want to get into industrial or logistics technology.

You’ll thrive if you have:

  • Strong computer skills (especially Microsoft Office).
  • Great communication and people skills.
  • A knack for organisation and time management.
  • A willingness to travel (1-2 weeks per month across WA/other states).
  • A current driver’s license.
  • Experience in customer service or admin? That’s a bonus – but not a dealbreaker.
  • Bachelors degree in Business, Engineering, Logistics or a related field. Desired, but not essential.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

  • A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
  • Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
  • Corporate Rates for Private Health Insurance.
  • An inclusive working environment.
  • An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

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What You Should Know About Technology Solutions Advisor, Crown Equipment

Kickstart your career in industrial technology with Crown Equipment as a Technology Solutions Advisor! If you’re tech-savvy and ready to dive into a fast-evolving industry, this opportunity is just for you. Based in Perth, you’ll join our cutting-edge Technology Team, passionate about problem-solving and driving innovation in warehousing and logistics. In this role, you’ll work hands-on with customers, helping them adopt the latest industrial tech solutions, from automation to smart warehousing tools. No two days will be the same as you’ll visit customer sites to understand their unique needs and match them with the right technologies. Using data analysis tools, you'll identify hidden opportunities to enhance operational efficiency. Building strong relationships with clients is essential as you’ll demonstrate solutions and support projects from planning through to execution. We’re looking for individuals who are eager to learn and grow—no extensive experience necessary! If you have strong computer skills, excellent communication abilities, and a knack for organization, we want to hear from you! A willingness to travel and a current driver’s license are also important. At Crown Equipment, we pride ourselves on being a family-owned business with a strong commitment to our employees’ well-being and professional development. Join us at Crown and be part of a company that values a supportive work environment and champions your growth!

Frequently Asked Questions (FAQs) for Technology Solutions Advisor Role at Crown Equipment
What responsibilities does a Technology Solutions Advisor at Crown Equipment have?

As a Technology Solutions Advisor at Crown Equipment, you'll be responsible for engaging with customers directly to identify their technological needs. This involves visiting customer sites, understanding their operations, and recommending tailored tech solutions that drive efficiency. You'll also use data analysis tools to explore opportunities for improvement, conduct demos, and oversee projects from conception to completion, ensuring that you provide thorough documentation and ongoing support.

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What qualifications are required for a Technology Solutions Advisor position at Crown Equipment?

While prior experience is beneficial, it’s not mandatory for the Technology Solutions Advisor role at Crown Equipment. Ideally, candidates should hold a Bachelor’s degree in Business, Engineering, Logistics, or a related field. Essential qualifications include strong computer skills, especially in Microsoft Office, excellent communication and organizational abilities, and a willingness to travel. Previous experience in customer service or administrative roles is advantageous but not a dealbreaker.

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What are the opportunities for career growth as a Technology Solutions Advisor at Crown Equipment?

Crown Equipment values growth and development, so as a Technology Solutions Advisor, you’ll have numerous opportunities to advance your career. You'll gain hands-on experience with cutting-edge technology and direct customer interactions, which can lead to more specialized roles within the technology domain or managerial positions. The company actively supports professional development, offering resources and programs to help you achieve your career goals.

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Is travel a requirement for the Technology Solutions Advisor role at Crown Equipment?

Yes, travel is a necessary aspect of the Technology Solutions Advisor role at Crown Equipment. Employees will be expected to travel approximately 1-2 weeks per month across Western Australia and potentially to other states, facilitating direct engagement with clients in their operational environments.

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What employee benefits does Crown Equipment offer to Technology Solutions Advisors?

Crown Equipment provides a comprehensive benefits program for their employees, including discounts and cashback from over 400 retailers. Additionally, employees have access to a health and well-being platform, corporate rates for private health insurance, and confidential counselling through an Employee Assistance Program, fostering a supportive and inclusive workplace culture.

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Common Interview Questions for Technology Solutions Advisor
Can you describe your experience with technology and how it relates to the Technology Solutions Advisor position?

In answering this question, focus on specific technologies you've worked with, especially in industrial settings. Mention any relevant coursework or projects that demonstrate your problem-solving skills and tech-savvy attitude.

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How do you approach understanding a customer’s needs in a technology-focused role?

Show that you prioritize communication and active listening. Discuss how you would ask targeted questions and participate in discussions to reveal customer pain points, which will help you provide tailored tech solutions.

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Tell us about a time when you had to troubleshoot a problem. How did you go about it?

Share a specific example where you identified a problem and implemented a solution. Highlight your analytical thinking and ability to apply technical knowledge effectively in real-world situations.

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Why do you want to work for Crown Equipment as a Technology Solutions Advisor?

Express your enthusiasm for working with a respected company and how you align with their values. Mention your interest in the industrial technology sector and your passion for innovation.

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What role does data analysis play in your approach to technology solutions?

Discuss the importance of data-driven decisions in optimizing customer operations. Share experiences or coursework where you've used data analysis effectively, emphasizing your analytical skills.

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How do you prioritize tasks and projects when working with multiple clients?

Explain your organizational skills and use of tools or methods to prioritize tasks, ensuring that you meet client needs while managing your time effectively.

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Describe your communication style and how it helps you in a customer-facing role.

Talk about adapting your communication to suit different audiences, whether technical or non-technical. Emphasize your ability to build rapport and trust with clients.

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Are you comfortable with the travel requirements of this job, and how would you manage it?

Express your understanding that travel is part of the job, and describe any prior experiences you have with travel. Mention your strategies for staying organized and maintaining productivity while on the road.

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What do you believe is the most exciting trend in industrial technology right now?

Share your insights on emerging technologies such as automation, IoT, or data analytics. Show your knowledge of the industry and how you can leverage these trends to benefit clients.

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How do you see yourself contributing to the success of the Crown Equipment team?

Talk about your eagerness to learn, collaborate with others, and participate actively in projects. Highlight how your initiative and enthusiasm can add value to the team and align with the company's goals.

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Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts,...

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Full-time, hybrid
DATE POSTED
April 16, 2025

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