Cruise is looking for a Senior End User Support II, Team Lead, to provide technical leadership and solve complex problems in a fast-paced environment focused on self-driving vehicle technology.
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Skills
Technical customer support experience
Project management experience
Troubleshooting of operating systems
Understanding of enterprise infrastructure
Networking concepts and troubleshooting
Responsibilities
Provide up to Tier 3 Support for technical issues
Address open-ended complex problems
Support Tier 1 and 2 Help Desk teams
Contribute to the development of new concepts and standards
Provide administration for collaboration tools
Lead initiatives and drive development of solutions
Education
Bachelor's degree in a relevant field or equivalent experience
Benefits
Competitive salary and benefits
Medical, dental, and vision coverage
Subsidized mental health benefits
Paid time off and holidays
401(k) matching program
To read the complete job description, please click on the ‘Apply’ button
While our driverless cars help make streets safer, they also make people feel safer—safer to ride at any time, safer to ride to any neighborhood, safer to ride exactly as they are.