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Senior End User Support II, Team Lead image - Rise Careers
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Senior End User Support II, Team Lead

Cruise is looking for a Senior End User Support II, Team Lead, to provide technical leadership and solve complex problems in a fast-paced environment focused on self-driving vehicle technology.

Skills

  • Technical customer support experience
  • Project management experience
  • Troubleshooting of operating systems
  • Understanding of enterprise infrastructure
  • Networking concepts and troubleshooting

Responsibilities

  • Provide up to Tier 3 Support for technical issues
  • Address open-ended complex problems
  • Support Tier 1 and 2 Help Desk teams
  • Contribute to the development of new concepts and standards
  • Provide administration for collaboration tools
  • Lead initiatives and drive development of solutions

Education

  • Bachelor's degree in a relevant field or equivalent experience

Benefits

  • Competitive salary and benefits
  • Medical, dental, and vision coverage
  • Subsidized mental health benefits
  • Paid time off and holidays
  • 401(k) matching program
To read the complete job description, please click on the ‘Apply’ button

While our driverless cars help make streets safer, they also make people feel safer—safer to ride at any time, safer to ride to any neighborhood, safer to ride exactly as they are.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$101,120/yr - $149,760/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 21, 2024

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