Job details

Senior End User Support II, Team Lead

Cruise is looking for a Senior End User Support II, Team Lead, to provide technical leadership and solve complex problems in a fast-paced environment focused on self-driving vehicle technology.

Skills

Technical customer support experience
Project management experience
Troubleshooting of operating systems
Understanding of enterprise infrastructure
Networking concepts and troubleshooting

Responsibilities

Provide up to Tier 3 Support for technical issues
Address open-ended complex problems
Support Tier 1 and 2 Help Desk teams
Contribute to the development of new concepts and standards
Provide administration for collaboration tools
Lead initiatives and drive development of solutions

Education

Bachelor's degree in a relevant field or equivalent experience

Benefits

Competitive salary and benefits
Medical, dental, and vision coverage
Subsidized mental health benefits
Paid time off and holidays
401(k) matching program

To read the complete job description, please click on the ‘Apply’ button

By Cruise

While our driverless cars help make streets safer, they also make people feel safer—safer to ride at any time, safer to ride to any neighborhood, safer to ride exactly as they are.

84 jobs

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Computer Hardware Development

TEAM SIZE