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Chief of Staff, Digital Infrastructure

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

Reporting into the SVP, Data Center Operations, the Chief of Staff works at the intersection of business’ mission critical data center operations, finance, business development, major project and program management, and sustainability strategy. 

The ideal candidate is extremely hard working and thrives in ambiguity.  This person has a solutions oriented mindset and is not intimidated by working into the night, weekends, and has the ability to travel 50%+ of the time. Candidates should possess elite skills in analysis, project management, communication and stakeholder management, and demonstrate operational excellence. Someone who has data construction experience is a plus. Candidates must have a passion for Crusoe’s mission and desire to be part of a tight-knit and enthusiastic team. 

The Chief of Staff will gain first hand exposure to a dynamic and entrepreneurial internal management team, affording very unique learning and development opportunities. Additionally, the Chief of Staff will operate alongside external partners who represent leading names across energy, finance, technology and infrastructure. The experiences and credentials afforded by this role will prepare the candidate for subsequent career steps that may include general management, investing, or entrepreneurial pursuits in a way that few other roles ever could.

A Day In The Life:

The Chief of Staff will closely assist the SVP, Data Center Operations and his executive team in the planning and execution of major company initiatives including:

  • Planning, deployment and operation of billions of dollars of data center infrastructure 

  • Development and rollout of internal systems to facilitate operational excellence and continuous improvement across Crusoe

  • Business development across energy, data center and technology markets

  • Assist in the preparation and execution of key initiatives and operations, for example:

    • Quantitative and qualitative analysis of key decisions 

    • Delegated management of various projects and initiatives

    • Development of presentation materials to inform and influence key stakeholder groups internally and externally 

  • Lead the planning, development and implementation of operational processes and systems that enable Crusoe’s growth and attainment of our core mission

  • Develop and manage Root Cause and Corrective Action (RCCA) Systems

  • Organization and implementation of Responsible, Accountable, Consulted, Informed (RACI) processes 

  • Work collaboratively with a variety of teams to plan and document effective processes, playbooks and similar systems

  • Ensure follow-through and operational implementation of the new processes, including a feedback loop for continuous improvement and refinement

  • Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with those business leaders to drive efficiency 

You Will Thrive in this Role if:

  • Bachelor's degree - engineering, business, science or a related field preferred

  • 8+ years of experience in management consulting, business operations, venture capital, private equity, or data center operations.

  • Experience in a highly cross-functional role and can clearly describe and work within the organizational dynamics of a fast-growth company

  • Naturally analytical mindset; the candidate gravitates toward a spreadsheet rather than a slide deck

  • Ability to operate at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors  

  • An extreme degree of ownership and grit. You do not let go until a problem is solved for good

  • Ability to execute with conviction and good judgment with limited guidance; needs minimal direction in an ambiguous context to take action and then adapt quickly

  • Ability to travel up to 30% of the time

Benefits:

  • Hybrid work schedule

  • Industry competitive pay

  • Restricted Stock Units in a fast growing, well-funded technology company

  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

  • Employer contributions to HSA accounts 

  • Paid Parental Leave 

  • Paid life insurance, short-term and long-term disability 

  • Teladoc 

  • 401(k) with a 100% match up to 4% of salary

  • Generous paid time off and holiday schedule

  • Cell phone reimbursement

  • Tuition reimbursement

  • Subscription to the Calm app

  • MetLife Legal

  • Company paid commuter benefit; $200/month

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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CEO of Crusoe
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Chase Lochmiller
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Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Chief of Staff, Digital Infrastructure, Crusoe

At Crusoe, we're revolutionizing cloud infrastructure with our AI-first approach, and we’re on the lookout for a Chief of Staff for our Digital Infrastructure team in San Francisco. Imagine stepping into a role where you merge groundbreaking technology with sustainability. As our Chief of Staff, you’ll be at the heart of our mission, collaborating closely with the SVP of Data Center Operations and his executive team. You’ll tackle the planning and execution of multi-billion dollar data center projects while rolling out internal systems that enhance operational excellence. Your ability to thrive in dynamic situations will be key, as you engage in project management, stakeholder communication, and analysis—all in a fast-paced, ever-evolving environment. If you're someone who loves diving into the details and also thinking big picture, you’ll find this position incredibly rewarding. You’ll gain invaluable insights into the intersection of technology, finance, and energy while working alongside top-tier external partners. This is more than just a job; it’s an opportunity to shape the future of AI infrastructure. We're looking for someone who embodies ownership, analytical prowess, and a passion for making a difference. Join us at Crusoe, where you can elevate your career while contributing to sustainable technology solutions that align with our mission of creating a cleaner future.

Frequently Asked Questions (FAQs) for Chief of Staff, Digital Infrastructure Role at Crusoe
What are the main responsibilities of a Chief of Staff at Crusoe?

The Chief of Staff at Crusoe plays a vital role in managing key initiatives in our data center operations, finance, and sustainability strategy. They work directly with the SVP of Data Center Operations to plan multi-billion dollar projects, develop internal systems for operational excellence, and oversee stakeholder engagement strategies.

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What qualifications are needed for the Chief of Staff position at Crusoe?

Ideal candidates for the Chief of Staff role at Crusoe must have a Bachelor's degree in engineering, business, science, or a related field, along with 8+ years of experience in management consulting, business operations, or data center operations. Strong analytical and project management skills are essential.

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How does the Chief of Staff contribute to sustainability initiatives at Crusoe?

The Chief of Staff at Crusoe actively engages in sustainability strategies by ensuring the planning and operation of our data centers align with our mission to provide technologically advanced solutions powered by renewable energy, thereby contributing to a cleaner environment.

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What is the work culture like for Chief of Staff at Crusoe?

At Crusoe, the culture is dynamic and collaborative, encouraging innovative thinking and hands-on involvement in both strategic and operational tasks. Our team values versatility, commitment, and a shared vision of sustainable technology.

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What are the opportunities for career growth as a Chief of Staff at Crusoe?

The Chief of Staff role at Crusoe offers unique exposure to high-level operations, making it an ideal stepping stone for future careers in general management, investing, or even entrepreneurial ventures as you gain comprehensive industry insights.

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Common Interview Questions for Chief of Staff, Digital Infrastructure
How would you approach managing multiple projects simultaneously as the Chief of Staff?

When managing multiple projects, prioritize tasks based on deadlines and impact. Utilize project management tools to keep track of progress, delegate effectively, and communicate regularly with stakeholders to ensure alignment and timely delivery.

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Can you describe your experience in data center operations?

It's important to share specific projects or roles you've held that relate to data center operations. Focus on your hands-on involvement, highlighting any experience with infrastructure deployment, operational efficiency, or sustainability practices as they relate to the Chief of Staff position.

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What strategies do you use for stakeholder management?

For effective stakeholder management, establish clear communication channels and regular updates. Taking the time to understand their needs, expectations, and potential concerns will help in building strong relationships essential for the Chief of Staff role.

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Describe a challenging situation you faced and how you managed it.

Choose an example that demonstrates your problem-solving and leadership skills. Outline the challenge, your analysis of the situation, the strategic steps you took to address it, and the positive outcome that resulted from your actions.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing their urgency and impact. Utilizing frameworks like Eisenhower Matrix can help determine what requires immediate attention and what can be scheduled for later, ensuring effective use of time.

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What is your approach to developing and implementing operational processes?

My approach involves collaborating with cross-functional teams to identify existing inefficiencies. By conducting thorough analysis, I can formulate targeted processes aimed at optimizing operations and then execute these with a focus on feedback and continuous improvement.

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How would you lead a team through a major change initiative?

Leading a team through change involves clear communication about the reasons for change, engaging them in the process, providing support and training, and addressing concerns. It's essential to create a culture of open dialogue to foster acceptance and cooperation.

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What role does data analysis play in your work?

Data analysis is critical in informing decisions and measuring outcomes. As Chief of Staff, I leverage data to conduct qualitative and quantitative assessments to guide project direction and assess operational effectiveness, helping drive strategic initiatives.

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How do you maintain a work-life balance with frequent travel requirements?

Maintaining work-life balance while traveling requires effective planning and time management. I schedule downtime into my travel itinerary and prioritize tasks to ensure I'm maximizing productivity without compromising personal time.

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Why are you passionate about Crusoe's mission?

I’m deeply passionate about Crusoe’s mission because of my commitment to sustainable technology. The opportunity to contribute to AI-first cloud infrastructure that aligns technology with climate goals resonates strongly with my values and career ambitions.

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Full-time, hybrid
DATE POSTED
April 17, 2025

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