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Senior+ Software Engineer, Managed Services

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

We are seeking talented Software Engineers to design, build, and scale Crusoe Cloud’s customer-facing platforms and managed services. Your work will focus on delivering a world-class customer experience, empowering users to unlock the full potential of Crusoe Cloud through innovative and reliable cloud products. This is a full-time position.

What You’ll Be Working On:

  • Building Foundational Infrastructure: Build and scale core infrastructure services that manage critical resources within our cloud platform. This involves designing, developing, and deploying robust and reliable systems from the ground up. 

  • Scalable Design: Design highly scalable, durable, and reliable platform services that prioritize ease of use.

  • Cross Functional Collaboration: Lead projects that require collaborating with engineering, cloud support, site reliability, and product teams to assess tools, frameworks, and solutions that align with both customer and operational needs.

  • Innovation: Implement features that differentiate Crusoe Cloud, focusing on operational efficiency, low-touch adoption, turn-key AI services, and scalability.

What You’ll Bring to the Team:

  • Cloud Expertise: Proven ability to design and scale fault-tolerant distributed systems and develop managed cloud services.

  • Technical Proficiency: Strong fundamentals in microservices and infrastructure technologies like Docker, Kubernetes, Terraform, and CI/CD systems. Experience with observability principles and technologies, e.g., time-series databases, log aggregation, distributed tracing

  • Customer-Centric Mindset: A passion for creating intuitive, high-quality solutions that directly impact customer success and satisfaction.

  • Collaboration Skills: Ability to work with cross-functional teams to align priorities and deliver customer-first solutions.

  • Communication Skills: Exceptional ability to articulate complex ideas and align technical solutions with customer needs.

  • Team Leadership: Mentor engineers, enhance hiring practices, and contribute to building a strong, inclusive engineering culture.

  • Professional Experience: 5+ years of software development experience, including programming with modern compiled languages such as Go, Rust, Java, or C++.

Benefits:

  • Hybrid work schedule

  • Industry competitive pay

  • Restricted Stock Units in a fast-growing, well-funded technology company

  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

  • Employer contributions to HSA accounts

  • Paid Parental Leave

  • Paid life insurance, short-term and long-term disability

  • Teladoc

  • 401(k) with a 100% match up to 4% of salary

  • Paid time off and holiday schedule

  • Cell phone reimbursement

  • Tuition reimbursement

  • Subscription to the Calm app

  • MetLife Legal

  • Company paid commuter benefit; $200 per pay period

Compensation:

Compensation will be paid in the range of $183,000 - $250,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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CEO of Crusoe
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Average salary estimate

$216500 / YEARLY (est.)
min
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$183000K
$250000K

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What You Should Know About Senior+ Software Engineer, Managed Services, Crusoe

At Crusoe, we're on a mission to build the world's favorite AI-first cloud infrastructure, and we're looking for a talented Senior Software Engineer for our Managed Services team in San Francisco. Here at Crusoe, we are proud to pioneer vertically integrated, purpose-built AI infrastructure solutions that big names like Fortune 500 companies trust to power their most advanced AI applications. If you're passionate about redefining the future of computing while being kind to our planet, come onboard! In this role, you'll be focusing on delivering outstanding customer experiences through our innovative cloud products. You'll have the exciting opportunity to build and scale core infrastructure services, design highly durable and scalable platform services, and lead cross-functional projects, collaborating with various engineering teams to assess and implement effective tools and frameworks. With a customer-centric mindset, you'll contribute to features that set Crusoe Cloud apart from the competition while adhering to our commitment to operational efficiency and sustainability. Do you have a solid background in distributed systems and cloud services? If you are experienced with technologies like Docker, Kubernetes, and CI/CD systems, and you thrive in a collaborative environment, then this is the perfect opportunity for you. Bring your passion for mentorship and leadership as you help shape an inclusive engineering culture at Crusoe. Ready to make a tangible impact in the AI revolution? Join us in this full-time position and thrive in an innovative, fast-paced environment where your expertise truly matters.

Frequently Asked Questions (FAQs) for Senior+ Software Engineer, Managed Services Role at Crusoe
What are the responsibilities of a Senior Software Engineer at Crusoe?

As a Senior Software Engineer at Crusoe, you will be responsible for designing, building, and scaling customer-facing platforms and managed services within our AI-first cloud infrastructure. You will focus on creating a world-class customer experience by developing robust systems, collaborating with cross-functional teams, and implementing innovative features that empower users to maximize their use of Crusoe Cloud.

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What qualifications do I need to apply for the Senior Software Engineer position at Crusoe?

To apply for the Senior Software Engineer position at Crusoe, you should have at least 5 years of software development experience, along with proficiency in modern compiled programming languages such as Go, Rust, Java, or C++. A strong understanding of microservices, cloud services, and infrastructure technologies like Docker and Kubernetes is also essential. Demonstrated skills in teamwork, communication, and a customer-centric mindset are critical for this role.

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How does Crusoe prioritize innovation in its cloud infrastructure?

At Crusoe, innovation is at the core of what we do. As a Senior Software Engineer, you'll have the opportunity to implement features that enhance operational efficiency and security, focusing on low-touch adoption and turn-key AI services. By working closely with cross-functional teams and leveraging the latest technologies, you will play a vital role in differentiating Crusoe Cloud and driving the AI revolution.

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What technologies should I be familiar with as a Senior Software Engineer at Crusoe?

As a Senior Software Engineer at Crusoe, you should be familiar with cloud infrastructure technologies such as Docker, Kubernetes, Terraform, and CI/CD systems. Experience with observability tools, including time-series databases and distributed tracing, would also be beneficial as these technologies help enhance system reliability and performance for our AI-first cloud services.

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What benefits can I expect as a Senior Software Engineer at Crusoe?

Crusoe offers a competitive benefits package for Senior Software Engineers, including a hybrid work schedule, industry-standard pay, stock options in a fast-growing company, and health insurance options. Employees also enjoy contributions to HSA accounts, paid parental leave, 401(k) matching, tuition reimbursement, and various wellness benefits like subscriptions to the Calm app, among others.

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Common Interview Questions for Senior+ Software Engineer, Managed Services
Can you describe your experience with cloud services and distributed systems?

When answering this question, provide specific examples from your past roles where you have designed and scaled fault-tolerant distributed systems. Highlight the technologies you've used, how you addressed challenges, and the impact of your contributions on project success.

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What is your approach to ensuring reliability in cloud infrastructure?

Share your strategies for building reliable cloud infrastructure, such as implementing redundancy, using monitoring tools, and employing best practices for system design. Discuss how you prioritize reliability when making architecture decisions.

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How do you prioritize customer needs when designing cloud solutions?

Explain your customer-centric approach, which may include gathering user feedback, conducting user testing, and collaborating with cross-functional teams. Emphasize how you integrate customer input into your design process to create intuitive solutions.

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What strategies do you use for effective cross-functional collaboration?

Illustrate your collaborative style by sharing experiences where you successfully led or participated in projects involving multiple teams. Discuss the communication tools and methods you find most effective for keeping everyone aligned.

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How do you stay updated with the latest cloud technologies and trends?

Mention the resources you utilize to keep your knowledge current, such as industry blogs, online courses, networking events, or professional groups. Share how you apply this knowledge to your work at Crusoe.

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Can you describe a time when you faced a significant technical challenge?

Present a specific challenge you encountered and the steps you took to diagnose and resolve it. Discuss how this experience has influenced your problem-solving approach in future situations.

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What microservices architectures have you worked with, and how did you implement them?

Provide insights into the microservices architectures you've worked on, detailing the design decisions and technologies used. Explain how you ensured efficient communication between services and maintained system integrity.

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How do you mentor junior engineers?

Discuss your mentorship style and provide examples of how you have guided junior engineers. Highlight the importance of creating an inclusive environment and building their confidence and skills through regular feedback and support.

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What role do observability tools play in your development process?

Emphasize the significance of observability tools for monitoring application performance and diagnosing issues. Share your experience with tools you've implemented and how they have contributed to improving system reliability.

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Why do you want to work for Crusoe as a Senior Software Engineer?

Express your passion for AI technology and sustainability, aligning it with Crusoe's mission. Explain how your goals and values resonate with Crusoe’s commitment to responsible cloud infrastructure and innovation.

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We’re on a mission to align the future of computation with the future of the climate.

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Full-time, hybrid
DATE POSTED
April 15, 2025

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