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Adoption Customer Success Manager

Culture Amp is seeking an Adoption Customer Success Manager to drive the success and business impact for organizations using its employee experience platform.

Skills

Customer Success Experience
HR Tech Knowledge
Consultative Approach
Excellent Communication Skills
Strategic Thinking
Tech-Savviness
Problem-Solving Abilities
Empathy
Team Player

Responsibilities

Consult with customers to drive platform adoption and value realization.
Develop risk mitigation plans for customers failing to derive business value.
Run strategic sessions with customers to drive deeper platform adoption.
Collaborate with internal teams to provide scaled outreach and education to customers.

Education

2+ years in Customer Success and/or HR
Experience with HR Tech (SaaS preferred)

Benefits

Employee Share Options Program
Mental Wellbeing Support
Monthly Camper Life Allowance
Parental Leave
Medical Insurance Coverage
Team Building Activities Budget
Quarterly Wellbeing Pauses
Extended Year-End Breaks
Social Impact Days

To read the complete job description, please click on the ‘Apply’ button

Culture Amp Glassdoor Company Review

3.5

Culture Amp DE&I Review

No rating

CEO of Culture Amp

Didier Elzinga

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Culture Amp is Culture Analytics for your company.

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FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Internet & Web Services

TEAM SIZE

LOCATION

Hybrid, based in Melbourne, Australia

SALARY RANGE

$101,500/yr - $116,000/yr

EMPLOYMENT TYPE

Full-time, on-site

DATE POSTED

July 13, 2024

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