Curacao Santa Ana - Home Part Time Sales Associate

POSITION SUMMARY:

Engages customers with an outgoing, positive attitude, one of respect and professionalism, and in full compliance with all policies, processes, and directions. Achieves all goals by the disciplined compliance of Art of the Sale and with full honesty and integrity. Takes complete ownership with personal development and growth. Will maintain clean, neat, and professional presentation standards within the department.

ESSENTIAL FUNCTIONS:

Complies with company customer service standards and policies at all times, which includes, but is not limited to our Customer Engagement Policy and Hugging Your Customer philosophy.

• Serves customers by selling products and meeting customer needs.
• Resolves customer issues by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Required to smile at customers.

• Required to find solutions for customers including determining the right person to resolve customer issues.
• Required to thank each customer by name at the end of each transaction.
• Responsible to flawlessly execute the “No Pressure Policy.”
• Responsible to flawlessly execute the “Full Disclosure Policy.”
• Responsible to flawlessly execute the “No Lies Policy.”
• Supports embraces and participates in appropriate training and development classes.
• Understands the importance of developing product knowledge to the expert level.
• Takes complete ownership in personal growth and development.
• Required to achieve all goals.
• Will flawlessly execute Art of the Sale and successfully sell step-ups and accessories.
• Responsible for the understanding and execution of the highest honesty, integrity, and ethical practices at all times.
• Responsible to understand all promotions and properly communicate such to customers.
• Will maintain the department to be professional, clean, and neat to include but not be limited to the display of merchandise, quality of presentation, clean and professional signage, workstations, and department free of clutter, dirt, tape, etc.
• Responsible for the prevention of loss or damage of merchandise.

POSITION QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Outgoing, positive attitude. Enthusiastic.
• Smile.
• High energy level.
• Professional.
• Enjoys being with and working with people.
• Coachable. Willing to learn.
• Excellent ability to communicate with customers.
• Closing/negotiating skills.
• Meets sales goals.
• Product knowledge.
• Strong problem-solving skills.
• Detail-oriented and highly organized.
• Strong ability to manage time and prioritize tasks.
• Familiarity with office software and phone systems.

SKILLS & ABILITIES

Education

• High School Diploma (or GED).

Experience

• 1-year related experience and/or training; or equivalent combination of education and experience.
• Basic computer knowledge.
• Basic math skills

Language Skills

• English and Spanish

WORK ENVIRONMENT

• Ability to work in a fast-paced environment

Job Type: Part-time

Pay: From $16.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Fountain Valley, CA 92708: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person