Store Manager - New Store Opening

As a Store Manager at Curaleaf, your responsibilities include leading the store's financial performance, managing operations, attracting and developing talent, improving store efficiency, and ensuring exceptional customer service. You will also oversee the P&L, forecast payroll, analyze market trends, and implement solutions for performance enhancement.

To qualify for the Store Manager position at Curaleaf, candidates should have at least 3 years of leadership experience, preferably in retail management. A proven ability to drive sales, experience in team building, strong communication skills, and exceptional customer service abilities are also essential for success in this role.

Curaleaf offers an appealing benefits package for Store Managers, including competitive pay, generous PTO, health, dental, and vision insurance, a 401(K) retirement plan, life/AD&D insurance, and opportunities for career growth. Employee referral bonuses and product discounts are also part of our commitment to employee satisfaction.

At Curaleaf, the Store Manager plays a crucial role in team development by training, mentoring, and developing team members. This involves setting clear goals, providing feedback, and fostering growth opportunities, ensuring that each team member reaches their full potential and contributes to the store's success.

A Store Manager at Curaleaf can expect a dynamic and fast-paced work environment that emphasizes collaboration, customer service, and operational excellence. The role requires adaptability to various retail challenges and maintaining compliance with safety and state regulations, all while upholding our company's mission and values.

In preparing for this question, emphasize a leadership style that includes clear communication, collaboration, and team empowerment. Share examples of how you have inspired your team, set goals, and facilitated their growth, ensuring alignment with company values.

Provide a specific example that illustrates your ability to analyze sales data, identify trends, and create effective strategies to boost revenue. Highlight any innovative methods you implemented that resulted in exceeding sales goals.

Explain your process for monitoring stock levels, forecasting needs, and responding to trends. Discuss how you balance availability with minimizing waste, using tools or software that may aid in these tasks.

Talk about the importance of training your team to prioritize customer satisfaction, and share tactics you've used to create an environment where exceptional service is the expected standard, such as regular feedback sessions and customer feedback mechanisms.

Outline your commitment to mentoring and promoting from within. Discuss how you assess your team's strengths, provide ongoing training, and create clear pathways for growth to foster a strong, high-performing team.

Be prepared to share a specific situation, focusing on your problem-solving skills, adaptability, and the outcome. Highlight how you engaged your team and utilized available resources to find a successful resolution.

Emphasize your openness to constructive feedback and the steps you take to implement it. Provide examples of how feedback led to improvements in your store operations or team performance.

Discuss the importance of consistency in processes, clear communication, and regular training. Elaborate on how you would monitor and maintain high operational standards to meet company expectations.

Talk about your experience with compliance, emphasizing the importance of understanding regulations and implementing checks to ensure your store operates within legal standards. Share how collaboration with your team and local authorities enhances compliance.

Explain your approach to data analysis, how you utilize sales reports, market research, and customer feedback to identify trends, and how these insights inform your strategic decisions in the store.