Cazoo launched its online proposition in December 2019, allowing customers to order a car from the comfort of their own homes and get it delivered to their door in as little as 72 hours. Cazoo Customer Centres allow certain customers to feel even more confident about buying a used car online by being able to pop in to talk face to face with our customer-obsessed Customer Centre Specialist.
Knowledge of cars is definitely not essential, but you will need to be passionate about delivering an outstanding customer experience in one of our Cazoo Customer Centres, striving to continually exceed customer expectations.
Having an interest in Sales is a must, as a key part of this role will involve ensuring that all Cazoo customers are aware of the features & benefits of the products we sell and ensuring these are aligned to the customer's needs.
If you're forward-thinking, have an eye for detail, are a great communicator, enjoy meeting lots of new people every day, and you can do all of this whilst giving a great customer experience, then we want to hear from you.
Customer obsessed - We put the customer first in everything we do. Every interaction matters. We want to be famous for delivering the best experience and wowing our customers.
Data driven - Data is part of our DNA and drives all decision making. We are informed and results driven. We seek insights and understanding that will help us improve and grow.
Fast drivers - We have an entrepreneurial passion for working at speed. We like to accelerate and don't hang around. We make decisions and drive fast towards our goals.
Team players - We are better as a team than as individuals. Everyone counts. We're inclusive, supportive and respectful and are here to have fun and win together on this journey.
Support from our brilliant onboarding and training programmes including customer service, quality assurance and full product knowledge coaching around the products we offer our customers.
We offer a competitive salary with a range of benefits including 25 days holiday, healthcare, pension, bike-to-work, Birthday day off, and training and development opportunities.
Our mission is to transform the car buying experience across the UK and Europe by providing better selection, flexibility, transparency, convenience and peace of mind. Our aim is to make getting your next car no different to ordering any other product online today, where consumers can simply and seamlessly purchase, finance or subscribe to a car entirely online for delivery or collection in as little as 72 hours.
Cazoo was founded in 2018 by serial entrepreneur Alex Chesterman OBE, has a highly experienced management team and is backed by some of the leading global technology investors.
If you're looking to become part of an agile, industry-disruptive, inspiring venture, we'd love to hear from you.
We want to make buying your next car no different to ordering any other product today. Where consumers can simply and seamlessly buy, finance or subscribe to a car entirely online for delivery or collection in as little as 72 hours.
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