Customer Experience Representative

Fostered in over 180 years of history and expansion, Joseph T. Ryerson & Son, Inc. continues paving the way for ingenuity and innovation as one of North America’s largest metal distributers. Ryerson recruits, hires, develops, and promotes teams of individuals who are ambitious and hard-working.

We are always looking for talented and motivated individuals because we understand that our people are our most valuable asset. If you are interested in working for an essential business with a global reach that is dedicated to a great work atmosphere, and a say yes attitude, Ryerson is looking for you!

Ryerson’s is currently seeking an Account Representative to join our Sales team in the Vernon, CA market.

This role will be responsible for the following:

Processes customer orders, makes sales calls and works to establish relationships with customers.

• Build territory/account approach and monitor resources.
• Works with different departments to execute account development plans.
• Works within established procedures with a moderate degree of supervision.
• Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
• Prioritizes concurrent customer's demands and provides satisfactory service to all.
• Balances concurrent requests for assistance from internal and external customers for customer service issues.
• Tasks must be completed with speed and accuracy.
• Other duties as assigned by management and supervision

Salary: $25.03-$31.29 hourly

Ryerson collects certain personal information from applicants in order to carry out our application and recruitment process. A full notice outlining what information is collected, the purpose for collection, and your rights under the CCPA can be found at [https://www.ryerson.com/ccpa

Position Requirements:
Bachelor’s degree preferred
Sales, Marketing, Manufacturing or Engineering

• Prior customer experience, sales, hospitality, retail or industry experience is preferred
• Desire to learn about metals, its products and the industries Ryerson supports
• Excellent professional written, verbal and interpersonal communication skills required
• Proficiency within Microsoft applications (Outlook, Excel, Word) required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, competitive, goal-oriented, driven with a passion to excel
• Flexible and solutions-oriented
• High degree of business ethics