Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Customer Service & Operations Analyst, Loans Agency
As part of our Agency & Lending Portfolio team, you’ll be supporting our front office colleagues to provide exceptional customer service to a portfolio of customers with complex loans.
You’ll be completing various administrative processes for each of the individual deals in your portfolio, while working quickly and accurately and using your sound judgment to deliver the most appropriate outcomes for your customers and our bank.
Day-to-day, you’ll be:
We want you to thrive in this role, so you'll need to be a team player with great communication skills, a collaborative approach and an affinity for building relationships with your colleagues and stakeholders.
Alongside this, it'll be advantageous to have experience of the standards of the loan market association and legal loan documentation.
Furthermore, you’ll need:
If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.
Our vision is to build the UK's most helpful bank. Our key focus is providing great customer service, an emphasis on treating our customers fairly and an on-going commitment to help our customers manage their finances and make the most of their ...
8 jobsSubscribe to Rise newsletter