Customer Service Gaming Associate

Start Your Career in the Gaming Industry -  Paid Training Provided

Location: Livermore, CA

Starting Pay: $23 - $25 per hour!

Casino Schedule: Full Time, 4 days a week, 10-Hour shifts (swing) with weekdays off

Paid Training: Weekdays, 12pm - 8pm

Are you ready to embark on an exciting career journey in the gaming industry? Join our team as a Gaming Associate at Knighted, where you'll receive comprehensive paid training, excellent pay, and a range of enticing benefits. No prior experience is necessary – we're here to guide you every step of the way.

Key Responsibilities:

As part of our team, you'll observe live card table games, ensuring game rules are followed, maintaining fairness, and upholding accuracy. Collaborate closely with casino card dealers, provide excellent customer service, and foster a positive gaming atmosphere for both guests and colleagues.

• Competitive Compensation: Earn $23 per hour, with an additional $2/hour for late-night shifts
• Comprehensive Benefits: We offer a 401(k) plan, student loan resources, free health insurance, dental and vision coverage, Employee Assistance Program (EAP) for you and your family, paid time off, holiday pay, and more.
• Supportive Training: If you're good at mental math, our rigorous training program ensures you're well-prepared for success in your role, even if you're new to the industry. Click Here to see the kind of math you'd be doing.
• Growth Opportunities: Begin your journey with us and climb the career ladder. Many of our leaders started as Gaming Associates.
• Meaningful Impact: Contribute to Diversity, Equity, and Inclusion initiatives and participate in Knighted-sponsored community events.
• Fast-Paced Advancement: Through continuous training and performance-based incentives, you'll quickly increase your pay rate.
• Comfortable Work Environment: Enjoy a role focused on customer service, mental math skills, and attention to detail, with minimal physical labor.

• Candidates must be at least 21 years old to work in a casino.
• Successfully clear a lifetime background check for state licensure.
• Open availability for the casino's 24/7 hours of operation.
• Demonstrate the ability to stand or sit for up to 10 hours, a pivotal aspect of the role.
• Showcase the following vision capabilities: distance vision, close vision, peripheral vision, and color differentiation.
• Ability to use your hands in a dexterous manner, rotate wrists, and move fingers.
• Display proficiency in solving addition, subtraction, and multiplication problems.
• Maintain eligibility for employment within the United States.
• Align with Knighted's high standards of attendance and dress code.

Ready to start your career? Apply now! After submitting your application, you can expect to be contacted by our recruiting team to discuss the Gaming Associate position further. 

With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to success through continuous learning and skill development.

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.