Sykes and Sitel are now Foundever™.
Sykes and Sitel are now Foundever™. At Foundever, we deliver leading CX solutions to global industry clients that offer their consumers an array of products including customer service, technical support and warranty options. You will find our call center jobs surprising. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along growth and development opportunities. 84% of our management are promoted from within.
Work with Us and You’ll Enjoy:
Pay: $16/hr
Location requirements
Must reside within 100 miles of the Foundever Las Vegas location. 420 Pilot Rd, Las Vegas NV, 89119
This is a work-at-home position, the location requirement is to ensure you are able to come to the site if there is required training, coaching and development or equipment issues.
Core Responsibilities:
Qualifications:
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Why Foundever
At Foundever we deliver leading CX solutions to global insurance clients that offer their consumers an array of products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty one of the largest global providers of customer experience (CX) products, we invest in YOU by covering the cost of your insurance license, so that you can provide support to customers of some of the world’s most well-known insurance brands.
This is a great opportunity for you to learn, lead, and grow. We invest in our people by providing paid training and the opportunity to take the multi-state insurance license. By covering the cost of the insurance test and licensing our new associates have an opportunity to focus on what matters most; their career growth. Grow with us! All our calls are inbound calls only- no cold calling.
At Foundever, our talent is our strategic differentiator. By bringing a diversity of perspective through our people and ideas, we create an environment of support and learning where all of our differences are valued. Foundever is proud to be an Equal Opportunity workplace.
About The Benefits
Pay: $16/hr
Your Impact at Foundever
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
As a trusted global employer, we’ll create the best match for you based on your experience and preferences, including full time daytime and evening shifts. After applying*, you’ll complete our video interview where we’ll get to know each other better. Be sure to look for an email from hirevue.com for your personal link. After you complete your interview, our team will review your application and be in touch after 24 hours to discuss which position best matches your skill set. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you!
Location Requirements
Must reside within 100 miles of the Foundever Las Vegas location. 420 Pilot Rd, Las Vegas NV, 89119-
This is a Work from Home position
*With your job application, you may see some communications come from Foundever as well as SYKES.
Core Responsibilities
Qualifications
Work Requirements
Distraction free work environment
Foundever Technical Requirements:
Equipment below is provided after attending orientation:
About Foundever
SYKES and Sitel Group are now Foundever! As a leading global provider of customer experience (CX) products and solutions, Foundever empowers brands to build strong customer relationships by creating meaningful connections that boost brand value. Our digital or voice-based solutions deliver a competitive edge across all customer touchpoints. With 160,000+ global employees– working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times a day in 50+ languages. For over 40 years, our award-winning culture has been dedicated to improving the employee experience.
Get to know us at www.foundever.comand connect with us on Facebook, LinkedInand Twitter
At this time, Foundever does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New Hampshire, New York, Ohio, Puerto Rico, Rhode Island, Vermont, Washington, and Washington DC.
Mission
Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.Most people don’t grow up dreaming about a job in insurance. We get it. But this isn’t your traditional insurance job. You don’t have to come with a license, we will guide you through the process of getting your property and casualty license and most importantly, we pay for it. Plus, there’s no cold-calling, you’ll be talking with pre-qualified leads and current customers of some of the best-loved insurance providers in the U.S. We want people who have an excellent personality, strong work ethic and great persuasive skills.
About You:
About The Job:
About The Benefits:
Learn, Lead & Grow at Foundever
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
At Foundever, our talent is our strategic differentiator. By bringing a diversity of perspective through our people and ideas, we create an environment of support and learning where all of our differences are valued. Foundever is proud to be an Equal Opportunity workplace.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Weekly day range:
Work setting:
Work Location: Remote
At Foundever, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.
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