Customer Service Representative

Duties:
- Provide exceptional customer service to clients
- Assist customers with inquiries, product information, and technical support
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with others to resolve customer issues or escalate when necessary
- Follow up with customers to ensure satisfaction and resolve any outstanding concerns

Qualifications:
- Excellent verbal and written communication skills in English
- Strong organizational and time management abilities
- Previous experience in customer service or technical sales is preferred
- Proficient in using computer systems and software applications

If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Beloit, WI 53511: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person