Customer Service Representative
Service Center Operations - East
20 Blackstone Valley Place, Lincoln RI 02865
Your future is our business.
Our office located in Lincoln, Rhode Island is seeking a Customer Service Representative. This position involves telephone contact to assist and service policy holders with their insurance needs. Candidates should have previous service experience, professional telephone manner, and the ability to work well with others.
Salary
A starting annual salary of $41,053
Work Schedule
The 37.5-hour work schedule will be non-traditional hours. Weekdays 3:00pm-10:30pm with two consecutive weekdays off and regular daytime hours every, Saturday and Sunday. Training hours may vary. A shift differential of 15% may apply.
A hybrid schedule of three days in office and two days work from home may be available once trained to work independently.
Perks and Benefits
Responsibilities:
Qualifications
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share.
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information, or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers’ Compensation Act.
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Our mission is to create peace of mind and build enduring relationships.
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