Customer Service Representative

Customer Service Representative

• Full Time; 40 hours per week, Monday-Friday
• No nights; No weekends
• $47-$53K
• Hourly; Overtime; Monthly Bonus Structure; Retention Bonus
• Great Work Environment
• Ability to grow within the company

* Full-time, Entry Level / Career Path Position
* In-office position
* Strong communication skills
* Positive attitude and ability to work successfully in a team environment
* Associates or Bachelors Degree Preferred
* Ability to multi-task with attention to detail
* Experience working with customers preferred

Full Benefits

• Medical, Dental, Paid Paternity, vision, PTO, 401K, gym membership, downtown parking stipend, free lunches
• Great work environment and located in the heart of Downtown Knoxville
• Community outreach programs and team building opportunities for employees

Job Type:

• Full-time

Pay:

• $47,000 - $53,00.00 per year

Additional Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Disability insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Work Location:

• Downtown Knoxville

Communication method(s) used:

• Email/ Phone

Job Duties:

• Answer incoming customer inquiries

This Job Is Ideal for Someone Who Is:

• Detail-oriented – would rather focus on the details of work than the bigger picture

• Achievement-oriented – enjoys taking on challenges, even if they might fail

Company's website:

• 21stmortgage.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required

• Social distancing guidelines in place

• Sanitizing, disinfecting, or cleaning procedures in place

Job Type: Full-time

Pay: $47,000.00 - $53,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus pay

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person