Job details

Customer Service Representative-Part-Time

Customer Service Representative-Part-Time - (2300005Y)

Description

A growing global company. Endless career and development opportunities.

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at you

We’re looking for a Customer Service Representative-Part-Time. The work location for this position is Dunnigan, California, and is considered a fully on-site role..

Hourly Rate is $16-18.00 USD and commensurate with experience.

This is ongoing, part-time work and applicants should be available to join the crew for each of the scheduled sales per calendar year at our sale site in March, June September, and December. The time commitment could involve working 3 weeks in addition to auction days.

The Opportunity:

Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers.

In this role you’ll:

Ensure that superior customer service is delivered, and customers have a positive experience with Ritchie Bros.
Provide information related to upcoming auctions and equipment.
Provide customers with information about auxiliary services, and additional administrative support as needed.
Gain and apply knowledge in the processes of our business in order to best support our customers.
Perform other various duties as required from time to time, and may necessitate indoors and outdoors responsibilities
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.

Here’s what you bring:

Previous work experience where you worked in-person with customers.
Experience using computers, and able to learn to use new technology and software.
Excellent keyboarding skills for data entry.
A commitment to providing fantastic customer service.
Able to work well and maintain a positive attitude in high-pressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you’re needed most.
You don't mind working hard, and you like to have fun at work.

Individual compensation packages are based on several factors unique to each candidate, including geographic location, experience, qualifications, and other job-related reasons.

Based on the national average, the anticipated hourly wage range for this role is $15.48- $23.17 per hour. (hourly)

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.

If you required any accommodations, please send an email to: careers@rbauction.com.

Primary Location: US-CA-Dunnigan

Work Locations: Sacramento 5500 County Rd 99 W Dunnigan 95937

Job: Customer Service

Job Posting: Apr 12, 2023, 9:37:28 AM

Ritchie Bros. Glassdoor Company Review

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