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Customer Service Representative

Patient Services: Registering patient's for approximately 1/3 of the College. This entails preparing for the day’s new patients’ appointments, gathering all demographic information, IDs, insurance information and procuring the necessary consent forms. This includes verifying appointment information and directing patients accordingly. Responsible for logging use of wheelchairs and sign stands.

Cashiering: Staff receives money bag in the morning and verifies amount. Staff accepts payments via cash, check and charge cards. At the end of the shift, incumbent runs report of day’s transactions against drawer, and transfers drawer to the Business Office.

Chart Destruction: Entails documenting inactive charts for destruction according to authorization from Records Management at UF.

Incumbent will be crossed trained to fill in for immediate supervisor (LP# 00010929) during absences. This position requires the need to comply with various projects that come on a timely basis.

Other duties as assigned.



Expected Salary:

$15.00 per hour

Benefits: The University of Florida offers low cost State Health plans, a number of Dental plans to fit you and your family’s needs, and Vision. Domestic partner coverage through GatorCare is also available. Optional plans such as life, disability, legal and accident insurance are also available.

Build your retirement roadmap with competitive pension plans, investment accounts and a host of voluntary add-ons, such as 457 deferred compensation and 403(b) plans.

UF provides a variety of leave programs including vacation, sick leave, 10 paid holidays, personal leave days, and family medical leave. TEAMS employees accrue approximately 22 vacation days annually, 13 sick days annually, and 4 personal leave days, typically used during the holiday closing period (accruals based on full time employment). UF also provides you the flexibility to deal with life’s challenges by offering paid family leave, eight full weeks of leave over a 24 month period.

UF Employees are also eligible for the GatorPerks discount program, which provides big savings at various business and retailers!

Explore UF’s plethora of benefit options here: TEAMS Benefits



Minimum Requirements:

High school diploma or equivalent and one year of experience.



Preferred Qualifications:
  • Ability to communicate effectively, orally and in writing.
  • Skill to use computer effectively.
  • Able to take instruction from supervisor(s) and carry out to satisfactory completion.
  • Able to understand and apply rules, priorities, policies and procedures to daily/overall work schedule.
  • Ability to establish and maintain good work relationships with faculty, staff and students.

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.



Health Assessment Required:
Yes

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CEO of University of Florida
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DR. W. KENT FUCHS
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Founded in 1853, the University of Florida (UF) is the state's oldest university and one of the largest in the country, with more than 50,000 students and 4,000 faculty members. UF is a major land-grant research university encompassing 2,000 acres...

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DATE POSTED
June 2, 2023

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