Customer Service Representative

Geared for the Driven

Interested in a rewarding career with great pay, outstanding benefits, and the opportunity to grow? PM Lube Inc. a franchisee of Valvoline Instant Oil Change (VIOC), is hiring Customer Service Representatives. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone and have some fun in between.

What you’ll do:

As a Customer Service Representative, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. Through face-to-face interactions, you will act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.

• Evaluate customers’ needs, working quickly and efficiently
• Contribute to a fun team atmosphere
• Master products, services, and company knowledge
• Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
• Maintain a clean and safe workplace

How you’ll succeed:

• You are friendly and ready to work as part of a customer-focused team
• Have an eagerness to learn
• You can lift up to 50 pounds
• Have full mobility and the ability to work with your hands above your head
• Can stand for extended periods of time and climb stairs
• Have effective interpersonal, oral, and written communication skills

Why choose a career with VIOC?

For nearly 30 years, we’ve been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 8 locations in Virginia and growing. We’re passionate about cars, but we’re really in the business of taking care of people. We live by the policy of promoting from within and maintain an unwavering dedication to hiring, developing, and supporting the best talent. Isn’t it time you aligned your career to your needs? Join us today!

Benefits include:

• Competitive pay with monthly, quarterly, and yearly bonus potential
• Safety shoes through the company
• Matching 401K
• On-the-job training
• We promote from within– a commitment we are passionate about
• No late evenings
• Tuition reimbursement
• Paid vacation and holidays
• Medical, Dental, Vision
• Paid Life Insurance
• Voluntary Short- and Long-Term Disability, Accident Insurance and More

PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.