Customer Service Representative/Dispatcher

This friendly professional will answer customer calls, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

What You Need to Succeed and Grow with the Pros

Required Credentials:

• Ability to thrive in a fast-paced environment.
• A strong degree of self-motivation to provide exceptional customer service.
• Demonstrated listening and verbal communication skills.
• Proven ability to meet and exceed set goals.
• Experience gathering customer information and keying it into a computer.
• Basic computer and software skills.

Preferred Credentials:

• Service-industry experience.
• Call-center or customer service experience.
• Willingness and ability to work evenings and weekends.

How We Reward Your Professionalism

Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.

Join our winning team today!

**All candidates are required to undergo a pre-employment background check and drug screen.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• No nights
• Weekends as needed

Supplemental pay types:

• Commission pay

COVID-19 considerations:
We take COVID-19 seriously and follow all Colorado and CDC protocols.

Work Location: In person