Customer Service/Order Entry Representative - Sarasota, FL

Customer Service / Order Processing Specialist

Sarasota, FL

Monday - Friday / Day Shift

Annual salary range based on skills and experience $38,000.00 to $42,000.00.

Fulltime Permanent

We are looking for a motivated, dependable and well-spoken Order Management Specialist to join our team. The Order Management Specialist will be responsible for processing orders, good communication skills with customers, understanding their needs, and ensuring a smooth sales process.

Order Management Specialist position is assigned the following duties:

· Primary responsibility for taking all emails related to orders for the specified account.

· Responsible for printing all orders on a daily basis and following up to ensure that purchase order is correct, processing within 48 hours of receiving the order

· Maintain good working relationships with customers, company salespeople, office employees, shipping companies, regulatory personnel and maintain high interest and morale.

Qualifications:

· Order taking experience - 1 year preferred

· Customer Service: 1 year preferred

· Must have strong Excel skills – Certification preferred

Benefits:

· 401(k)

· 401(k) matching

· Dental insurance

· Health insurance

· Vision insurance

· Paid time off

· Employee discount