Customer Services Rep (LHS)

Pay: $16.00 per hour

Full Time (2)

Location - Orlando, Florida -Onsite Only

Team: Lake Hart Services

Cru has a long-standing history of being a pioneer in world Christian Missions. We are looking for the most talented individuals with a passion to see the Gospel of Jesus Christ proclaimed to the nations. Come use your God-given talents to help do this!

Our teams at Cru Headquarters are committed to praying for and with each other. Your faith isn’t just something apart from who you are it’s an integral part of you. Here at Cru we want you to use your gifts to further the Kingdom each day.

JOB SUMMARY

Serve customers by directing phone calls, scheduling conference room bookings and set ups, communicating with other departments including maintenance, housekeeping, office services and landscaping requests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

As an employee with Cru:

• Actively and intentionally grow in his/her Christian faith

• Maintain a positive witness for Christ

• Express a dependence on the Holy Spirit

• Share what God is teaching him or her

• Consistently attend and participate in team/ministry devotional times

For this position:

• Greet staff members and assist with their requests. Provide staff with general building information.
• Operate the switchboard while maintaining a warm and clearly understood greeting. Connect calls using good problem solving and decision-making skills to best handle the call.
• Receive work orders for Office Services, Maintenance, Landscaping and Housekeeping. Input into on-line work order system.
• Maintain reservation system for conference rooms and correspond with staff and ministries. Meet with staff to determine space, equipment and supply needs. Provide technical, creative and practical suggestions for room use and set-up. Set up conference rooms and events as needed
• Coordinate the Lake Hart Paper Store: Maintain adequate paper supplies by monitoring paper levels, forecasting needs and ordering supplies. Assist staff by answering questions and receiving feedback. Oversee sales and obtain and process payment.
• Stock micro markets (snack machines) at Lake Hart; evaluate needs, restock daily and purchase snacks monthly. Train staff on the Snackdot@cru mobile app and kiosk.

Any combination equivalent to:

• High School graduate AND
• Minimum three (3) years- experience in customer and public service oriented work.
• Must possess sufficient training and experience to demonstrate the knowledge and abilities listed.

We offer a comprehensive benefits package.

From: Cru