Customer Service/Sales Representative

Customer Service/Sales Representative wanted in the Murray/Salt Lake City area for a local Healthcare facility.

• Schedule: 8 hour flexible shifts. Facility is open from 8a-9p. Some Saturdays and Sundays may be required.
• Pay: Up to $24.5/hr
• Contract Length: 13 weeks with option to extend

Job Description:

Provides expert understanding and ability in assisting brokers, potential members and existing members in the sale of Individual Insurance Plans and products. Plan breakdowns, products, rates and available options. Works with Enrollment and Billing Departments throughout the sales and renewal process to ensure accuracy and completeness.

• Attends various sales events. Will speak and interact directly with brokers, customers and members of other departments in a professional manner.
• Along with handling a specific book of business, assists with other Representatives' books of business as needed. This includes corresponding accurately and understandably to customers and brokers in a professional and confidential manner in accordance with HIPAA and internal compliance guidelines.
• Stays updated on changes in legislation, health care reform and how these changes affect the Individual and Small Employer Plan Market. Assists brokers and individual plan applicants with this information and how it affects individual plans.
• Inputs data and updates the sales automation system as necessary, ensuring information is accurate and timely.

Requirements:

• Two years phone customer service experience required
• Two years sales experience HIGHLY preferred
• High School Diploma or Equivalent
• Current Immunization records including FLU and COVID vaccination
• Demonstrated basic knowledge of word processing, spreadsheet programs and navigating through internet based systems.
• Understanding and functional knowledge of health insurance.
• Familiarity with Facets software or similar eligibility system is helpful
• Detail oriented and possess strong interpersonal skills, time management skills, problem solving ability and the ability to work well in pressure situations

Benefits:

• Weekly OR daily pay!
• Comprehensive medical and dental benefits
• Matching 401k
• Tuition discount
• Referral program for current and non-employees

Job Types: Full-time, Contract

Pay: $23.00 - $24.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Referral program

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Work Location: In person