Anodot Inc. is searching for an experienced Director of Customer Success to join our growing Customer Success org.
As a Director of Customer Success , you will manage and grow the team, implement best practices and assume responsibility for the region's customer base. In addition, you will manage a selected number of accounts. As such, you will form and build relationships with the client post the sales process and throughout the lifecycle of the account and develop a deep knowledge of our system. You will own all aspects of customer nurturing, including driving engagement, maintaining overall customer satisfaction, and retention. The ideal candidate will be comfortable under pressure and adept at creative problem-solving. The expectation is to work proactively to set and maintain expectations and serve as the voice of the customer internally.
Candidates must be technically proficient and have the patience and passion to guide customers and stakeholders through all the capabilities of our products and solutions, this role will allow you to make an impact in a small start-up. Our ideal candidate will be poised for explosive growth while remaining committed to enabling success within our client base.
What you’ll do:
What you have:
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Enabling businesses to drive autonomous actions based on data.
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