Account Manager - Event Solutions

Account Manager - Event Solutions at Cvent – apply directly on TitanHouse.In this role, you will be charged with identifying and closing sales opportunities with the clients you manage, such as contract renewals, up-sells, cross-sells, etc. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.What You Will Be Doing-- Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc.--Present products and services information to corporate accounts--Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown--Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization--Ensure customer issues are acknowledged and resolved within 24 hours--Call on existing clients in an effort to meet and exceed individual and department revenue expectations--Develop and actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts--Set aggressive goals for annual revenue achievement against each account--Accurately forecast sales opportunities via pipeline report--Effectively and accurately manage personal revenue pipeline to maximize all business opportunities--Monitor and report sales activity within the system--Perform other duties as assignedExperience Required:1 year(s) as Account Manager--Bachelor’s degree is strongly preferred--At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed)--Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment--Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function--Excellent verbal and written communication skills--High degree of computer literacy is a must--This is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services--Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software--Experience selling or managing accounts in SaaS/technology/hospitality space a plus--Experience working in the Event Management industry a plusRetirement Benefits: 401K, Company MatchInsurance: Medical, Dental, Vision, Life, PetAdditional Compensation Benefits: Sales AwardsTravel Benefits: Work From Home Option, Travel ReimbursementOther Benefits: - Robust coverage for your healthcare needs- Parental and bonding leave, phased return to work, life insurance and pet insurance- Time off including leave, PTO, sick days and floating holidays- Wellfulness initiative, gym memberships, and employee assistance programs- CSR initiatives, employee relief fund, and charity support- Employee community groups and active slack groups