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Beauty Sales Consultant - job 1 of 4

It is a great time to join the beauty retail division of CVS Health, as America's leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge.

As a Beauty Sales Consultant, you are excited about beauty! As the primary beauty advisor to our customers, you will provide friendly, knowledgeable sales service to every client who enters the store's beauty zone and strive to build a personalized, robust basket for each customer.

Customer Sales Experience

  • Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
  • Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
  • Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales.
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible

Operational

  • Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
  • Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
  • Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
  • Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience. • Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

Training & Personal Growth and Development

  • Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines.
  • Execute the established sales plan by meeting the sales budget and tracking your progress to success.
  • Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
  • Compete with yourself to beat prior sales goals and max out sales budget.
  • Maintain a professional appearance in compliance with company guidelines at all times.
  • Be plugged in, curious and excited about all of the latest beauty trends and techniques
  • Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!
  • Exposure to the latest and greatest product in the industry through brand interaction, training, and more
  • Gratis. Everyone loves free samples! You will be overwhelmed with the number of excellent products you get to take home and try out.
  • Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
  • You will be helping people on their path to better health. When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!
  • Sales oriented
  • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
  • Strong interpersonal, organizational, and communication skills
  • Goal-driven, with an ability to multi-task
  • Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
  • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
  • Ability to perform the tasks listed throughout the job description
  • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
  • In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
  • Must be at least 18 years old

Why You'll Love Working Here!

  • Exposure to the latest and greatest product in the industry through brand interaction, training, and more
  • Gratis. Everyone loves free samples! You will be overwhelmed with the number of excellent products you get to take home and try out.
  • Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
  • You will be helping people on their path to better health. When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!


@CVS_Beauty

@CVS_Beauty

Required Qualifications

  • Sales oriented
  • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
  • Strong interpersonal, organizational, and communication skills
  • Goal-driven, with an ability to multi-task
  • Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
  • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
  • Ability to perform the tasks listed throughout the job description
  • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
  • In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
  • Must be at least 18 years old

Preferred Qualifications

  • Prior Beauty Sales Experience
  • Current knowledge of beauty products and brands
  • Strong passion for beauty
  • High school diploma or equivalent preferred

Physical Requirements

  • Physical abilities to support the essential functions of the role as listed above, such as stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting.Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
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Karen S. Lynch
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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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Full-time, on-site
DATE POSTED
November 26, 2024

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What You Should Know About Beauty Sales Consultant, CVS Health

If you're passionate about beauty and love engaging with customers, then the Beauty Sales Consultant position at CVS Health might be your perfect fit! In this role, not only will you share your knowledge of the latest beauty trends and techniques, but you will also provide outstanding customer service that ensures every client feels valued. As a Beauty Sales Consultant, you play an integral role in creating a vibrant 'beauty zone' in our stores, actively engaging with customers, and utilizing your sales skills to deliver personalized recommendations. Your responsibilities will include welcoming customers, listening to their needs, and sharing your expertise to help them find the products that best suit their preferences. The position isn’t just about making sales—it’s about building relationships and creating a memorable shopping experience. You’ll be in charge of setting up eye-catching product displays, staying up-to-date with industry trends, and participating in training programs to keep your skills sharp. Plus, CVS Health values your development and rewards your enthusiasm with exciting product samples. Here, you'll be part of a team that believes in promoting better health through beauty while making a real impact in customers' lives. Flexibility is key, as your schedule may include evenings and weekends to accommodate customer needs. If you're a people person, motivated by sales, and ready to explore the beautiful world of retail, join us at CVS Health as a Beauty Sales Consultant!

Frequently Asked Questions (FAQs) for Beauty Sales Consultant Role at CVS Health
What does a Beauty Sales Consultant do at CVS Health?

As a Beauty Sales Consultant at CVS Health, you will engage actively with customers in the beauty zone, offering personalized recommendations based on their needs. You’ll share your extensive product knowledge while ensuring every customer receives top-notch service. Your goal is to create a fantastic shopping experience that fosters a love for our beauty products.

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What qualifications are required for the Beauty Sales Consultant position at CVS Health?

To become a Beauty Sales Consultant at CVS Health, you should be sales-oriented with strong interpersonal skills. A background in beauty sales is preferred, along with a passion for beauty and an eagerness to learn. You need to be at least 18 years old, and bilingual abilities (English and Spanish) are a plus!

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How can I excel as a Beauty Sales Consultant at CVS Health?

Excelling as a Beauty Sales Consultant at CVS Health requires enthusiasm for beauty, a knack for sales, and an ability to connect with customers. Stay updated on beauty trends, actively listen to customer needs, and practice effective upselling techniques to enhance their shopping experience. Participating in ongoing training will also help boost your product knowledge and sales abilities.

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Is experience in beauty sales necessary to apply for the Beauty Sales Consultant role at CVS Health?

While prior experience in beauty sales is preferred, it is not strictly required. If you possess a strong passion for beauty and a willingness to learn, CVS Health encourages you to apply. Your eagerness and motivation can be just as valuable as previous experience!

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What can I expect on the job as a Beauty Sales Consultant at CVS Health?

Expect a vibrant and fast-paced environment as a Beauty Sales Consultant at CVS Health! You will be actively engaging with customers, creating stunning product displays, conducting follow-ups, and continually enhancing your beauty knowledge through training, all while helping customers feel beautiful and confident.

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Are Beauty Sales Consultants at CVS Health required to work flexible hours?

Yes, Beauty Sales Consultants at CVS Health should be available to work flexible hours, which may include mornings, evenings, weekends, and extended hours. This flexibility allows you to serve customers better during peak shopping times.

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What benefits do CVS Health employees receive as Beauty Sales Consultants?

Employees in the Beauty Sales Consultant role at CVS Health enjoy exposure to the latest beauty products, training sessions with brand partners, and free samples! Additionally, you will make a meaningful impact on customers' lives while being part of a supportive and dynamic team.

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Common Interview Questions for Beauty Sales Consultant
Can you explain how you would approach a customer who seems unsure about a beauty product?

Begin by engaging them in a friendly conversation to understand their needs. Ask open-ended questions to uncover what they’re looking for and offer tailored recommendations based on your product knowledge, showcasing how certain products can meet their needs.

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How do you stay current with beauty trends and product knowledge?

I regularly read beauty blogs and follow industry influencers on social media, attend training sessions offered by CVS, and participate in brand launches. This commitment to continuous learning helps me stay informed and excited about beauty trends.

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What techniques do you use to upsell beauty products effectively?

I focus on listening to customer needs and suggesting complementary products. For example, if someone is purchasing foundation, I might recommend a matching concealer or primer. Additionally, discussing promotions or special events can create incentive for additional purchases.

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Describe a time when you handled a difficult customer situation.

In previous roles, I encountered a customer who was dissatisfied with a product. I listened to their concerns, empathized with their experience, and offered a suitable alternative. This proactive approach turned their experience into a positive interaction, earning their trust and loyalty.

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What are your sales goals, and how do you plan to achieve them as a Beauty Sales Consultant?

My primary sales goal is to consistently exceed sales targets while building long-term customer relationships. I plan to achieve this by leveraging my product knowledge, engaging with every customer that walks in, and following up to ensure ongoing satisfaction.

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How do you ensure a clean and well-stocked beauty zone?

I prioritize cleanliness and organization by frequently checking my assigned area to restock shelves, arrange displays attractively, and manage inventory. I also adhere to CVS's hygiene standards, ensuring a pleasant shopping experience for customers.

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What motivates you to succeed in retail beauty sales?

I am motivated by the opportunity to help customers enhance their self-esteem through beauty products. Seeing a customer's joy after finding the perfect product is incredibly rewarding and drives my dedication to excel in sales.

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How would you promote CVS's Beauty Club programs to customers?

I would highlight the exclusive perks of joining the CVS Beauty Club, such as rewards points, special offers, and events. By engaging customers in conversation about how they can benefit from the program, I can effectively encourage them to enroll while showing my enthusiasm.

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What is your experience with ear-piercing services, and how do you plan to develop this skill?

While I currently do not have ear-piercing experience, I am eager to learn and receive the necessary training. I understand the importance of this service, and I am committed to demonstrating the skills and confidence required to perform it safely and professionally.

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Why do you want to work for CVS Health as a Beauty Sales Consultant?

I admire CVS Health's commitment to health and wellness, along with its supportive culture. As a Beauty Sales Consultant, I believe I can contribute my passion for beauty and customer service to make a positive impact on our clients' lives every day.

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