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Lead Director, Population Health - Field

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Description

Company: Oak Street Health 

Title: Population Health Director


 

Role Description

At Oak Street, Population Health drives both our clinical and economic model and is focused on delivering high-quality, cost-effective care.

The Population Health Director (PHD) will be instrumental in designing and implementing key Population Health priorities. The PHD will work on programs and interventions, targeted to the right patients, to improve quality and cost of care. The PHD will be an effective cross team leader, working side by side with providers, care teams, operations team members, and Treehouse team members.

Content areas for the Director will include, but not be limited to, transitions-in-care, pharmacy and medication adherence, HEDIS / Stars, accurate clinical documentation, and medical cost management – with a focus on avoidable admissions. This will require building relationships with our clinicians, including primary care physicians, nurse practitioners, pharmacists, psychiatrists, registered nurses, licensed clinical social workers, and others.

This is a fast-paced, high visibility role to ensure that we are driving innovation and improvement rapidly and consistently within an Oak Street division. This role will be aligned with a geographic division to rapidly drive results.

This role will report directly to the Regional Vice President with a dotted line to the central Population Health team.

Responsibilities

  • Own strategic planning, execution and the ongoing refinement of Population Health programs in the respective region.

  • Work side by side with regional leaders and center care teams to support the Oak Street care model including but not limited to clinical documentation excellence, workflow optimization, and avoidable admission prevention.

  • Develop creative solutions to support accurate clinical documentation and avoidable admission prevention strategies that are scalable across multiple centers.

  • Work closely with functional leaders in the central office to develop strategy and program design for accurate clinical documentation and medical cost / admission efforts.

  • Analyze data to monitor performance, identify opportunities, and drive results toward population health execution in the region.

  • Be accountable for medical scribe cohort recruitment, retention, performance and engagement in the respective region to ensure clinical documentation excellence.

  • Be accountable to key population health metrics including but not limited to quality measures, utilization measures, and financial measures.

  • Other duties, as assigned 


 

What we are looking for

We’re looking for a motivated, experienced leader with:

  • 5+ years of applicable experience in healthcare / population health / working with healthcare providers; or other similar fields

  • Excellent communication skills

  • Ability to build the trust with a wide range of stakeholders and hold teams accountable

  • Demonstrated history of strong leadership and data driven decision making

  • Incredible level of organization, initiative, and collaboration

  • Excellent analytical skills with ability to develop business cases, ROI analysis, and financial analysis.

  • Expert in Excel, Google Apps, project management 

  • Quick learner comfortable with a high level of ambiguity

  • Graduate degree preferred but not required (MBA, MPH)

  • Bachelor’s degree required

  • US work authorization

  • Someone who embodies being “Oaky”


 

What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 

 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients

  • Paid vacation, sick time, and investment/retirement 401K match options

  • Health insurance, vision, and dental benefits

  • Opportunities for leadership development and continuing education stipends

  • New centers and flexible work environments

  • Opportunities for high levels of responsibility and rapid advancement

 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/26/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$165770 / YEARLY (est.)
min
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$100000K
$231540K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Director, Population Health - Field, CVS Health

At Oak Street Health, we’re on a mission to revolutionize healthcare, particularly for older adults on Medicare. We’re excited to welcome a Lead Director, Population Health to our Charlotte, NC team. This pivotal role focuses on enhancing both clinical and economic aspects of our population health initiatives. As the Lead Director, you’ll collaborate closely with various teams to design and implement cutting-edge programs aimed at improving healthcare quality and reducing costs. Your responsibilities will range from developing effective transitions-of-care strategies to ensuring proper clinical documentation and improving medication adherence. In this fast-moving environment, your leadership will be crucial—guiding our talented clinicians and engaging all stakeholders to foster a trusting, accountable atmosphere. We value organization, initiative, and a strong analytical mindset, and if you’re someone who embodies our 'Oaky' values— radiating positive energy and striving for clinical excellence—you’ll find a fulfilling home here at Oak Street Health. Join us as we work passionately to keep our patients healthy and enhance their lives, making a tangible difference in their healthcare journey. If you’re ready to lead with purpose, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Lead Director, Population Health - Field Role at CVS Health
What are the key responsibilities of the Lead Director, Population Health at Oak Street Health?

The Lead Director, Population Health at Oak Street Health is responsible for steering the strategic planning and execution of various population health programs. This includes working closely with regional leaders to optimize clinical workflows, ensuring accurate clinical documentation, and developing strategies to prevent avoidable admissions. Additionally, this role involves fostering strong relationships with care teams to enhance patient outcomes significantly.

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What qualifications are needed for the Lead Director, Population Health position at Oak Street Health?

To be considered for the Lead Director, Population Health role at Oak Street Health, candidates should possess at least 5 years of relevant experience in healthcare or population health. A Bachelor's degree is required, while a graduate degree such as an MBA or MPH is preferred. Strong analytical and communication skills, as well as a proven leadership history, are vital for thriving in this position.

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How does the Lead Director, Population Health contribute to improving patient care at Oak Street Health?

The Lead Director, Population Health plays a crucial role by designing and implementing targeted programs that focus on patient care quality and efficiency. This position will work directly with care providers to ensure that healthcare services are delivered effectively, with an emphasis on data-driven outcomes and innovative practices that keep patients healthy and reduce healthcare costs.

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What unique culture does Oak Street Health promote for the Lead Director, Population Health position?

Oak Street Health promotes a unique culture characterized by 'Oaky' values that emphasize positivity, ownership, and an unmatched patient experience. As the Lead Director, Population Health, you will be part of a passionate team committed to transforming healthcare by being relentlessly determined, creating meaningful connections, and promoting clinical excellence for the well-being of older adults.

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What kind of professional development opportunities are available for the Lead Director, Population Health at Oak Street Health?

Oak Street Health offers a range of professional development opportunities for the Lead Director, Population Health, including continuing education stipends and leadership development pathways. As part of a growing organization, you'll have the chance to take on high-responsibility roles, advance your career quickly, and actively engage in initiatives that shape the future of healthcare.

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Common Interview Questions for Lead Director, Population Health - Field
What strategies would you implement to improve population health metrics in your region?

In addressing this question, it’s critical to outline a comprehensive strategy that may include data analysis to identify pain points, fostering strong relationships with care teams, and ensuring a collaborative approach to implementing innovative solutions designed to achieve measurable improvements in healthcare outcomes.

Join Rise to see the full answer
How do you prioritize and manage multiple population health initiatives in a fast-paced environment?

Discuss your organizational skills and your ability to leverage project management tools to keep track of initiatives. Emphasize your approach to prioritization, which might include evaluating impact potential, resource allocation, and aligning projects with overall strategic goals.

Join Rise to see the full answer
Can you provide an example of a successful population health program you've led?

Share a specific example that highlights your role and contributions. Focus on the goals of the program, the strategies implemented, and the measurable outcomes achieved. Use data to illustrate the success and its impact on the population served.

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How would you address a situation where care providers are resistant to changes in clinical documentation practices?

Approach this scenario by emphasizing the importance of effective communication and relationship-building. Discuss your strategies to understand provider concerns, provide training, and highlight the benefits of improved documentation practices for both providers and patients.

Join Rise to see the full answer
What metrics do you believe are most important for measuring success in population health?

Focus on metrics such as quality measures, utilization statistics, admission rates, and patient satisfaction scores. Explain how monitoring these metrics can help assess the effectiveness of programs and drive continuous improvement.

Join Rise to see the full answer
How do you collaborate with cross-functional teams to enhance patient care?

Illustrate your approach to collaboration through examples of working with different departments to align goals and share knowledge. Highlight the importance of communication, shared objectives, and mutual respect in enhancing patient care through teamwork.

Join Rise to see the full answer
What do you see as the biggest challenges facing population health today?

Discuss various challenges such as healthcare accessibility, patient engagement, and the integration of technology into patient care. This illustrates your understanding of the healthcare landscape and how these challenges influence population health initiatives.

Join Rise to see the full answer
Describe how you would utilize data in your role as Lead Director, Population Health.

Explain your approach to leveraging data analytics in decision-making. Discuss how data can inform program design, track progress, identify trends, and support accountability in achieving targeted health outcomes.

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What leadership style do you embody, and how does it benefit your team?

Share your leadership philosophy, perhaps emphasizing a collaborative or transformational style. Illustrate how this approach fosters trust, inspires team members, and leads to better outcomes in healthcare initiatives.

Join Rise to see the full answer
Why do you want to work at Oak Street Health as the Lead Director, Population Health?

This is an opportunity to convey your passion for the mission and values of Oak Street Health. Talk about their commitment to patient-centered care and your alignment with their goals in improving healthcare for older adults on Medicare.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 22, 2025

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