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Cloud Systems Engineer

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients.  We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.


About the Role:

Cyderes is seeking an Enterprise Cloud Systems Engineer. This role will not only serve as an ongoing system and cloud administrator, but also design, implement, document, and manage cloud-based solutions for Cyderes. The role will also be responsible for integrating and troubleshooting cloud-based applications. We are looking for a self-starter who is familiar with the configuration of cloud applications with an eye to automate processes and reporting to drive efficiencies across the organization. This position will work closely with Cyderes’ internal security team to ensure security and compliance requirements are met.  

To be successful in this role, you must be an OKTA specialist and you must be comfortable challenging the status quo and providing solutions. Success will be measured by the improvement in the effectiveness of how Cyderes’ applications are delivered, integrated, and secured.


Responsibilities
  • Collaborate on developing and implementing policies for the use of cloud services including documentation and training related to policies and procedures 
  • Define and document best practices and strategies regarding application deployment and infrastructure maintenance 
  • Establishment of a secure cloud environment 
  • Configuring cloud infrastructure components like networking and security services 
  • Ownership for technical duties for the enterprise associated with cloud-computing 
  • Ensuring appropriate availability of services including tracking and reporting of key metrics 
  • Technical ownership of enterprise cloud-based applications (Azure, Atlassian, Google Workspace, Microsoft O365, Okta, Aquera, etc.) 
  • Technical ownership of limited on-premises systems (Active Directory, vmWare, SANs, Firewalls, LAN, WAN, WiFi) 
  • Collaborate closely with internal security to ensure compliance and security objectives are completed 
  • Troubleshooting cloud-based and IT related issues 
  • Conduct root cause analyses, identify appropriate solutions, and implement them 
  • Mentor and coach team members as subject matter expert 
  • Collaborate with business partners, third-party vendors, and other IT personnel on company-wide IT initiatives 
  • Provide Tier 2 helpdesk support for the help desk team when required – proactively monitor and address helpdesk tickets via the ticketing solution 


Requirements
  • Strong knowledge of security technologies and architecture, including encryption, cloud network security design, security group configuration, intrusion detection, data loss prevention and application security 
  • Experience with cloud computing and digital transformation on all atleast two portals - GCP, Azure, AWS & OKTA would be a bonus 
  • Deep technical knowledge of the leading SaaS applications  
  • A passion for automation and workflow development 
  • Advanced networking knowledge 
  • A keen sense for finding missing opportunities to elevate the team to new standards 
  • Ability to take initiative and be proactive 
  • Ability to work independently and be resourceful 
  • Complex problem-solving and analytical skills 
  • Excellent communication skills, both verbal and written; ability to condense complex information into simple language for the appropriate audience 


Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.


Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

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What You Should Know About Cloud Systems Engineer, Cyderes

Are you ready to take your expertise in cloud systems engineering to the next level? Cyderes is seeking a talented Cloud Systems Engineer to join our dynamic team. As a leader in cybersecurity services, we pride ourselves on delivering exceptional cloud-based solutions while maintaining top-notch security and compliance. In this role, you’ll have the exciting opportunity to design, implement, and manage cloud applications that are crucial to our enterprise clients' success. Your expertise in OKTA and automation will enable you to drive efficiencies across the organization, making significant improvements to how we deliver and secure our applications. You’ll work closely with our internal security team, playing a pivotal role in developing policies and best practices for cloud services. If you’re someone who thrives on challenging the status quo and pushing boundaries, this position is perfect for you. Your responsibilities will include establishing secure cloud environments, troubleshooting IT-related issues, mentoring fellow team members, and collaborating with business partners on IT initiatives. With operating centers around the globe, you'll be contributing to a company that leverages years of experience to tackle the most advanced cyber threats. Join us at Cyderes and be part of a team dedicated to accelerating cyber outcomes for our clients in a fast-paced, evolving technology landscape!

Frequently Asked Questions (FAQs) for Cloud Systems Engineer Role at Cyderes
What are the primary responsibilities of a Cloud Systems Engineer at Cyderes?

As a Cloud Systems Engineer at Cyderes, your main responsibilities include designing, implementing, and managing cloud applications while collaborating with the internal security team to ensure compliance and security are prioritized. You’ll also document best practices for cloud service usage, establish secure environments, and troubleshoot cloud-based applications, aiding in the overall efficiency of our systems.

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What qualifications are needed for the Cloud Systems Engineer role at Cyderes?

To qualify for the Cloud Systems Engineer role at Cyderes, candidates should possess strong knowledge of security technologies, experience with cloud computing on at least two portals (GCP, Azure, AWS), and advanced networking skills. Familiarity with OKTA and a passion for automation and workflow development are crucial. Excellent communication skills are also essential to convey complex information effectively.

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What tools and technologies does a Cloud Systems Engineer at Cyderes work with?

In this role at Cyderes, you will work with a variety of cloud-based applications and tools such as Azure, Atlassian, Google Workspace, Microsoft O365, and OKTA. Additionally, you will have some technical ownership of on-premises systems including Active Directory, VMware, and network security devices.

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How does Cyderes support the ongoing learning of its Cloud Systems Engineers?

Cyderes is committed to the professional development of its Cloud Systems Engineers. You’ll have opportunities to mentor team members, participate in training programs, and engage in continuous learning to stay updated with the latest trends and technologies in the cybersecurity landscape.

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What does a typical day look like for a Cloud Systems Engineer at Cyderes?

A typical day for a Cloud Systems Engineer at Cyderes includes collaborating on policy development for cloud service usage, configuring cloud environments, troubleshooting technical issues, and participating in meetings with business partners. You’ll also provide Tier 2 helpdesk support as needed and continuously look for automation opportunities to improve workflow efficiency.

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Common Interview Questions for Cloud Systems Engineer
Can you describe your experience with cloud computing platforms for the Cloud Systems Engineer position?

When discussing your experience with cloud computing platforms, be specific about the platforms you’ve worked with, such as AWS, Azure, or GCP. Highlight any projects where you implemented cloud solutions, and mention any challenges you faced and how you overcame them.

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What security measures do you implement when configuring cloud environments?

In your response, detail specific security measures such as encryption, setting up firewalls, utilizing VPNs, and configuring security groups. Explain your approach to maintaining compliance with standards and ensuring the protection of sensitive data.

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How do you approach troubleshooting cloud-based applications?

Explain your systematic approach to troubleshooting, including gathering relevant data, performing root cause analyses, and implementing solutions. Share an example from your past work that demonstrates your problem-solving skills and effective response to an issue.

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What strategies do you use for documentation and best practices in cloud systems management?

Discuss the importance of thorough documentation and standardization. Share any tools or templates you use, and explain how this documentation helps improve cloud deployments and guides team members in maintaining systems.

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How do you ensure compliance and security within cloud services?

Talk about your understanding of compliance regulations and how you implement security measures across cloud platforms. Provide examples of monitoring practices or audits you've conducted to verify ongoing compliance.

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Can you provide an example of a successful automation project you have completed?

Share a specific project where you implemented automation to streamline workflows or enhance processes. Highlight the tools you used, the impact of the automation on team efficiency, and the metrics you employed to measure success.

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What methodologies do you use for managing changes in cloud environments?

Describe your change management process, including planning, risk assessment, and communication. Highlight any experience with tools like version control systems to demonstrate your ability to manage changes effectively.

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How do you stay updated on the latest trends in cloud technology?

Express your commitment to continuous learning through various channels such as online courses, webinars, industry conferences, and professional networks. Mention any certifications you're pursuing or relevant literature you follow.

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What makes you a good fit for the Cloud Systems Engineer role at Cyderes?

Align your background, skills, and interests with the requirements and culture of Cyderes. Highlight your technical abilities, problem-solving mindset, and enthusiasm for cybersecurity and cloud services to showcase your suitability for the role.

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How would you approach mentoring a junior team member in cloud systems administration?

Provide insights into your mentoring style. Discuss how you would assess the junior team member's skills and knowledge, create a tailored development plan, and offer resources and support to help them grow within the team.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 22, 2025

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