Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
IT Onsite Technician (Quito, IT Support, Part Time, Contractor, Spanish) image - Rise Careers
Job details

IT Onsite Technician (Quito, IT Support, Part Time, Contractor, Spanish)

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

For the position, we are currently looking for a professional working for us on a contractor base and for a limited amount of hours per week (20 hours)

Tasks and Responsibilities

  • Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
  • First and second level technical support – calls/tickets/user interaction
  • Provide prompt responses to IT related questions from end-users
  • Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
  • Create, maintain, utilize knowledge articles
  • Provide IT onboarding trainings to new starters
  • Contribute to continuous improvement initiatives

  • Language skills: fluent English and Spanish, other languages are a plus
  • 2+ years of experience in a similar role
  • Strong problem solving/analytical abilities
  • Excellent communication skills and customer orientation
  • Attention to detail and ability to multi-task, handling multiple stakeholders
  • Ability to prioritize and willingness to work self-sufficiently and well organized
  • Team player and supportive personality
  • Experience in regulated IT environments is a plus (e.g. GxP)
  • All candidates must provide a Criminal record not older than 3 months
  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Fishing for Friends program – our referral program
  • Refreshments in the D-ploy office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefits

Is IT in your DNA?

D-ploy Glassdoor Company Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
D-ploy DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of D-ploy
D-ploy CEO photo
Unknown name
Approve of CEO
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
October 16, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!