Marketing Quality Assurance Agent

Job Responsibilities:

• Set up tracking systems for online marketing activities
• Auditing and scoring all telephonic communication
• Track results of call center production and report results to payroll
• Track progress with Marketing Managers and/or Marketing Specialists
• Track monthly/daily bonuses for Call Center Dialers/Confirmers
• Keep accurate records and documentation of Marketing Production
• Prepare reports by collecting and analyzing sales data
• Monitor and adjust time cards for the Marketing department

We are looking to fill this role immediately with the right fit for our fast-growing organization. If you are detail-orientated and dedicated to helping others, then this is a perfect fit for you!

• Proficiency in Microsoft Office, Excel, email, email scheduling tools, internet, and internet-based applications
• Excellent organizational and time management skills
• High attention to detail and problem-solving skills
• Ability to multi-task, work under pressure, and meet deadlines
• Ability to interact with all levels of staff
• Project a professional demeanor always
• Ability to thrive in a fast-paced environment
• Excellent written and verbal communication skills

• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Company Sponsored Life Insurance
• Supplemental Life Insurance
• Long-term and short-term disability
• Accident protection
• Employee assistance program - access to counseling services and other tools to improve work/family/life balance
• Pet Insurance for your furry family member
• 401k plan
• Additional Insurance Programs include:
• UHC Rewards
• Rally Health
• One Pass Select (gym membership subscription)

• VPTO (Volunteer paid time off) year-round incentives to give back to your local community
• Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
• Relocation opportunities to other branches across the nation

• 80 hours of Paid Time Off annually with incremental increases
• 6 paid holidays during a calendar year effective day one of employment