Onboarding Manager, Division of Philanthropy

Internal title: Associate Director, AdministrationThis position is considered remote, 0-1 days onsite at 10 Brookline Place, Brookline, MA each week. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.GENERAL SUMMARY:The Onboarding Manager is responsible for the management and execution of onboarding strategy in the Division of Philanthropy at Dana-Farber Cancer Institute (DFCI). These responsibilities include oversight of the onboarding experience for full-time and temporary hires, as well as promoted staff. In the upcoming fiscal year, this role is responsible for reviewing, evaluating, and collecting qualitative and quantitative data on the existing Philanthropy Orientation program, and collaborating with the Center for Advancement Training to launch a new cohort-based New Hire Experience model to the Division. Responsible for assisting the entire Division with reaching financial goals.The onboarding of this role will include a comprehensive training process which includes completion of online modules, shadowing colleagues, as well as hands-on learning experiences throughout the first calendar year in the role.Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; Discovery; and Equity and Inclusion every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication.Dana-Farber is currently undertaking an ambitious fundraising effort to change the future of cancer research and care: The Dana-Farber Campaign. This multibillion-dollar campaign is the largest in the Institute’s history and one of the largest ever in the U.S. focused solely on cancer. Philanthropy raised through The Dana-Farber Campaign is focused on accelerating the Institute’s strategic priorities by supporting revolutionary science, extraordinary care, exceptional expertise, and essential opportunities—helping us prevent, treat, and Defy Cancer.APPLICATION REQUIREMENTS:Resume and cover letter required with application submission. If you wish to disclose your personal pronouns, please include them within your resume and cover letter submission.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.PRIMARY DUTIES AND RESPONSIBILITIES:• Oversight of onboarding strategy and execution for the Division of Philanthropy; approximately 60 full-time new hires, 15 temporary hires, and 50 promotions each fiscal year;• Partner with DFCI Human Resources, Information Services, and internal hiring managers/hires to support access, technology, and set-up for new staff;• Lead weekly Philanthropy Orientation for all new Division staff and continuously enhance orientation components;• Manage existing new staff initiatives:• Hold New Staff Check-Ins to collect feedback on onboarding, training, and experience;• Host and coordinate a quarterly program for new hires to welcome them to the Division in partnership with the Office of the Senior Vice President;• Oversee the Staff Buddy program including pairing and engagement opportunities for all new Philanthropy staff;• Research, identify and develop new initiatives to incorporate into the new staff experience;• Analyze New Hire Experience Survey data quarterly;• Uphold the highest level of confidentiality across all responsibilities.SUPERVISORY RESPONSIBILITIES:Reports to the Senior Associate Director of Administration.MINIMUM JOB QUALIFICATIONS:Bachelor’s degree required with a minimum 6-8 years of experience. Experience in a non-profit setting a plus.KNOWLEDGE, SKILLS, AND ABILITIES ENCOURAGED:• Excellent written and effective verbal communications skills in-person and via technology platforms (ex. Zoom or Microsoft Teams).• Public speaking experience and interest a must;• Handle all situations and documentation in a highly confidential manner;• Ability to prioritize and manage multiple initiatives and work collaboratively with a variety of stakeholders;• Experience with data management and identifying trends to support decision-making. Demonstrates an end-user support orientation;• Mastery of Microsoft Office Suite products.This position will evaluate current programs and create and execute approved plans to expand and diversify the donors and participants for the events assigned in order to broaden our donor base and create even more inclusive events. Experience with diverse donors is a plus.PATIENT CONTACT:No.WORKING CONDITIONS:This position is considered remote, up to 1 day in the office at 10 Brookline Place, Brookline, MA. Some evening or weekend work may be required.DIVISION OF PHILANTHROPY INCLUSION, DIVERSITY, & EQUITY COMMITMENT STATEMENT:We’re stronger together. In the Division of Philanthropy, we believe in the power of different voices. We encourage authenticity and diversity of every individual within our community. Our collective voices – donors, volunteers, staff, and patients alike – allow us to work together towards a world without cancer. Committed to being a place of inclusivity, belonging, and change, these are our core values.Inclusive interview practices are a priority in the Division of Philanthropy. We are intentional in incorporating an Inclusion, Diversity & Equity (ID&E) questions in all interviews to connect with candidates on alignment with four main ID&E competencies: empathy, collaboration, inclusivity, and compassion.DFCI DISCLAIMER:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.DFCI offers a competitive benefits package including generous healthcare and retirement plans, at minimum 3-weeks’ vacation time in addition to 10 paid holidays, a flexible work environment, and work/life balance. Dana-Farber offers a variety of personal, professional, and leadership development opportunities to all members of its workforce through Institutional programming. Division of Philanthropy offers 75+ specialized professional development sessions designed for staff each year through its in-house learning program, the Center for Advancement Training.*• All benefits subject to Institute changesWe’re hiring! Learn more about working in the Division of Philanthropy and view all open positions.At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.EEOC Poster