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Service Contract Sales Specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

We are currently seeking a Service Contract Sales Specialist who will be responsible for developing new business, converting existing warranty business, retaining current contract customers and selling new services.

In this role, you will be responsible for:

  • Full-service sales responsibility for defined agreement base and drive improvement in unit-add business including timeliness of developing new business and selling new services.

  • Serve as a point of contact for the hardware sales team, with the objective of retaining growing service attachment business and working with the field service team to develop and expand opportunities that impact top-line growth.

  • Provide the Service Inside Sales team with all necessary information to facilitate the completion of service agreement transactions.

  • Facilitate regular customer communications, including business reviews with our key accounts and critical customer base on a regular cadence.

  • Develop and deliver on key metrics that demonstrate quantifiable results (Funnel management, Forecasting and planning)

The essential requirements of the job include:

  • Bachelor's degree in business, finance, science, engineering, or relevant fields, or equivalent years of relevant experience.

  • 3+ years of work experience in sales with a demonstrated ability to build and maintain relationships in a virtual environment with customers and internal stakeholders to achieve success in a team environment

  • Experience in sales forecasting, account mapping, and planning.

  • Strong communication skills to confidently convey high value, product quality, and diverse capabilities.

  • Self-starter, comfortable setting and working toward ambitious goals and working independently and as part of a team.

  • Ability to travel to client sites, company meetings, and other functions when needed.

It would be a plus if you also possess previous experience in:

  • Experience communicating value propositions.

  • Understanding of revenue, profit, mix, and margin.

  • Exceptional telephone prospecting skills with a problem-solving mindset and organized follow-up.

The salary range for this role is $100,000- $120,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. 

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

Average salary estimate

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What You Should Know About Service Contract Sales Specialist, Danaher

At Beckman Coulter Life Sciences, we're on the lookout for a Service Contract Sales Specialist who is eager to elevate their career while making a genuine impact in the life sciences field. If you’re someone who thrives on innovation and is passionate about contributing to groundbreaking advancements, this is the role for you! Located in sunny San Jose, California, you'll be at the heart of our mission to deliver timely solutions that accelerate critical answers through automation. As a Service Contract Sales Specialist, you’ll play a pivotal role in developing new business, converting warranty agreements, and nurturing existing client relationships. Your responsibilities will include providing full-service sales support and collaborating closely with our hardware sales and service teams to drive top-line growth initiatives. You'll also be leading discussions with key accounts and measuring your success with well-defined metrics. To excel in this position, you'll need a Bachelor's degree or equivalent experience, along with at least 3 years of sales expertise where building relationships was your forte. Strong communication skills, a self-motivated attitude, and a knack for problem-solving will be your best allies here. Our culture values diversity and inclusion, ensuring you feel a sense of belonging as you contribute to advancing human health. So, if you’re ready to put your skills to the test and grow with us, apply today and help us innovate at the speed of life.

Frequently Asked Questions (FAQs) for Service Contract Sales Specialist Role at Danaher
What are the key responsibilities of a Service Contract Sales Specialist at Beckman Coulter Life Sciences?

As a Service Contract Sales Specialist at Beckman Coulter Life Sciences, your primary responsibilities include developing new business opportunities, converting warranty agreements, and retaining existing service contract customers. You'll engage with teams, from hardware sales to field service, to ensure seamless communication and growth in service attachments. Regular customer interactions will be vital, with business reviews helping you maintain relationships and drive key metrics for success. Your adaptability and understanding of the sales process will significantly impact the top-line growth of our services.

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What qualifications do I need to apply for the Service Contract Sales Specialist position at Beckman Coulter Life Sciences?

To apply for the Service Contract Sales Specialist role at Beckman Coulter Life Sciences, you should hold a Bachelor's degree in business, finance, science, engineering, or a related field. Alternatively, relevant experience is also accepted. A minimum of 3 years of sales experience is crucial, especially in building strong relationships with clients in a virtual setting. Skills like sales forecasting, account mapping, and effective communication are essential for thriving in this position.

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What does the sales process look like for a Service Contract Sales Specialist at Beckman Coulter Life Sciences?

The sales process for a Service Contract Sales Specialist at Beckman Coulter Life Sciences involves several key steps. You will identify and reach out to potential clients, establish relationships, and present service value propositions. Converting existing warranty customers into service contract clients will be a focus, supported by collaboration with the hardware sales team. Regular engagement and business reviews with your key accounts will facilitate ongoing relationship management and aid in driving new business initiatives.

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How does Beckman Coulter Life Sciences support the development of their Service Contract Sales Specialists?

Beckman Coulter Life Sciences is committed to nurturing its employees, including Service Contract Sales Specialists. The company fosters a culture of belonging and continuous improvement, encouraging individuals to innovate and contribute to their fullest potential. You'll receive ongoing training and mentoring within the Danaher Business System, ensuring you have the resources and support necessary to deliver exceptional results and thrive in your career.

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What is the salary range for the Service Contract Sales Specialist at Beckman Coulter Life Sciences?

The salary range for a Service Contract Sales Specialist at Beckman Coulter Life Sciences is between $100,000 and $120,000. This range is indicative of what the company anticipates as compensation for this role at the time of the posting. Additional bonuses and incentives may apply, along with comprehensive benefits, creating a well-rounded compensation package for qualified candidates.

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Common Interview Questions for Service Contract Sales Specialist
Can you describe your experience with sales forecasting in your previous roles?

When responding to this question, it's essential to focus on specific examples where you've successfully utilized sales forecasting to guide your strategies. Explain how you analyzed data and trends to make accurate projections, detailing the tools or methodologies you used that could apply to the Service Contract Sales Specialist role at Beckman Coulter Life Sciences.

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How do you build and maintain relationships with clients in a virtual environment?

It's crucial to demonstrate your communication skills and emotional intelligence when answering this question. Describe your approach to maintaining regular contacts via calls, emails, and video meetings. Provide examples of successful engagements where you strengthened relationships, especially in remote settings, while emphasizing your adaptability and dedication to customer service.

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In what ways have you contributed to improving sales processes in your past positions?

Highlight specific improvements you implemented that led to more efficient sales processes. Discuss challenges you faced and how your solutions positively impacted conversion rates or customer satisfaction. This showcases your proactive mindset and ability to drive results, which is essential for a Service Contract Sales Specialist.

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What strategies do you use for effective account management?

Discuss your approach to managing accounts, focusing on segmentation, prioritization, and relationship-building. Explain how you regularly assess account performance, and use metrics to inform how you engage with each client, ensuring their evolving needs are met effectively.

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Can you give an example of a challenging sales situation and how you handled it?

When sharing this experience, be sure to use the STAR method (Situation, Task, Action, Result). Describe a specific challenge in the sales process, what you were tasked with, the actions you took to resolve it, and the positive outcome that followed. This will reflect your problem-solving skills and resilience as a Service Contract Sales Specialist.

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What do you know about Beckman Coulter Life Sciences and its products?

To answer effectively, show that you've researched the company and its impact within the life sciences sector. Highlight your understanding of their products, innovations, and role within Danaher. This demonstrates your interest and commitment to being part of their team.

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How do you prioritize your sales targets and goals?

Share methodologies and tools you use to prioritize your sales targets, ensuring that your approach is methodical and data-driven. Discuss how aligning targets with overall business strategies leads you to measure success effectively, especially in a dynamic environment such as Beckman Coulter Life Sciences.

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What role does teamwork play in your sales process?

Emphasize the importance of collaboration in sales, especially when working with cross-functional teams. Provide examples of how you're a team player and how integrating insights from others has led to significant wins in the past.

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How would you approach a situation where a customer is not satisfied with our service?

Use this question to showcase your customer service skills. Talk about the importance of active listening, empathy, and problem-solving. Describe how you would investigate the issue, communicate with the customer, and offer solutions to turn a negative experience into a positive one.

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Why do you want to work for Beckman Coulter Life Sciences as a Service Contract Sales Specialist?

Articulate your motivation for joining Beckman Coulter Life Sciences, focusing on their mission, culture, and how their goals align with your values and career aspirations. Highlight how you believe you can contribute to their success while growing in this service-oriented role.

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Our globally diverse team of 80,000 associates is united by our Shared Purpose—Helping Realize Life’s Potential. This Shared Purpose is at the core of our deep commitment to developing innovations in science and technology that make a difference i...

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Full-time, on-site
DATE POSTED
April 11, 2025

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