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Job details

Customer Success Manager

Dashlane is seeking a Customer Success Manager who is passionate about driving customer success and improving cybersecurity posturing globally. Join a progressive team focused on enhancing the digital experience for millions.

Skills

  • Customer success management
  • B2B SaaS experience
  • Fluency in English and French
  • Excellent communication skills
  • Organizational skills
  • Time-management abilities

Responsibilities

  • Create exceptional experiences for B2B customers.
  • Develop rollout strategies for customer needs.
  • Own a diverse customer list independently.
  • Consult with customers for success criteria.
  • Act as a subject matter expert on products.
  • Conduct health checks and understand customer behavior.
  • Manage customer requests and collect product feedback.

Education

  • Bachelor's degree preferred

Benefits

  • Hybrid work arrangement
  • Relocation support
  • Company-sponsored meals
  • Team bonding activities
To read the complete job description, please click on the ‘Apply’ button
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CEO of Dashlane
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J.D. Sherman
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Build a simpler, more secure digital future for businesses and individuals.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 15, 2024

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