Job details

Customer Success Manager

Dashlane is seeking a Customer Success Manager who is passionate about driving customer success and improving cybersecurity posturing globally. Join a progressive team focused on enhancing the digital experience for millions.

Skills

Customer success management
B2B SaaS experience
Fluency in English and French
Excellent communication skills
Organizational skills
Time-management abilities

Responsibilities

Create exceptional experiences for B2B customers.
Develop rollout strategies for customer needs.
Own a diverse customer list independently.
Consult with customers for success criteria.
Act as a subject matter expert on products.
Conduct health checks and understand customer behavior.
Manage customer requests and collect product feedback.

Education

Bachelor's degree preferred

Benefits

Hybrid work arrangement
Relocation support
Company-sponsored meals
Team bonding activities

To read the complete job description, please click on the ‘Apply’ button

Dashlane Glassdoor Company Review

4.1

Dashlane DE&I Review

3.8

CEO of Dashlane

J.D. Sherman

Approve of CEO

By Dashlane

Build a simpler, more secure digital future for businesses and individuals.

8 jobs

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BENEFITS & PERKS

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Family Medical Leave

Paid Holidays

FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Computer Hardware Development

TEAM SIZE

201-500

LOCATION

Hybrid, based in Paris, France

SALARY RANGE

$50,000/yr - $70,000/yr

EMPLOYMENT TYPE

Full-time, hybrid

DATE POSTED

August 15, 2024

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