Data Center Technician

About Backblaze

Backblaze is a public company that makes storing and using data astonishingly easy. When our founding team got together, they committed to helping people save their data. Today, the Backblaze Storage Cloud provides a foundational platform around the world for a broad community of developers, IT generalists, entrepreneurs, and individuals who seek the easy, affordable, trusted solutions we provide.

We’ve managed to nurture a team-oriented culture with amazingly low turnover. Our approach is guided by honesty, transparency, and a commitment to doing the right thing. Our customers are happy, and so are our coworkers: In the most recent “Great Place to Work” survey, 94% of our team rated Backblaze as “a great place to work.” Check out what our employees are saying on Glassdoor!

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Data Center Technician!

What You’ll Do:

• Work as Backblaze’s physical presence in East coast data centers
• Help maintain physical infrastructure including racking equipment, replacing hard drives and other system components
• Repair and troubleshoot defective equipment with minimal supervision
• Help manage onsite inventory of hard drives, cables, rails and other spare parts
• RMA defective components
• Setup, test and activate new equipment via the Linux command line
• Help train new Data Center Technicians as needed
• Help with projects to install new systems and services as time allows
• Follow and improve data center best practices and documentation
• Maintain a clean and well-organized work environment
• On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
• Workdays may include Saturday and/or Sunday (e.g. working Tuesday - Saturday)
• Shifts may include evening and/or overnight shift
• Help with shipping and receiving including moving and unpacking equipment

The Right Fit:

• Excellent communication, time management, problem solving and organizational skills
• Be self motivated
• Be autonomous and able to identify what needs to be done
• Ability to learn quickly
• Ability to lift/move 50-75 lbs and work down near the floor on a daily basis
• Position based in the Herndon Virginia Data Center may require travel to other Data Centers to provide coverage and/or to assist with new site set-up

Backblaze Perks:

• 100% healthcare for family
• Dental and vision plan
• Competitive compensation and 401K
• RSU grants for full-time employees
• ESPP program
• Flexible vacation policy
• Maternity & paternity leave
• MacBook Pro to use for work plus a generous stipend to personalize your workstation
• Childcare bonus (human children only)
• Fertility treatment and support
• Learning & development program
• Commuter benefits
• Culture that supports a healthy work-life balance

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is $43,000 to $62,000

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

Please submit any privacy-related requests or questions to hrdatarequest@backblaze.com