Job details

Data Center Technician

Position Summary

The Computer Operator’s position is responsible for the day-to-day operation of real-time transaction based wagering systems. An Operator will operate all computer systems in accordance with established schedules and quality guidelines. This position will support the field with troubleshooting and problem resolution.

Pay: $18.00/hr

Schedule: 12 hour Shifts 3 on 3 off 4 on 4 off day/nights

Job Functions:

Ability to work a non-standard shift and fill-in for shifts, as needed
Operate all computer systems in accordance with established schedules and quality guidelines
Strong attention to detail is required to ensure all aspects of the operational environment are maintained
Prioritize nightly processes to ensure performance of time critical schedule
Run all programs for production systems
Provide batch processing and tape backups
Ability to problem solve and gather data to troubleshoot and resolve critical system issues
Maintain accounting controls for tapes produced
Must be able to run web-based vendor systems for E-Commerce products
Log and report problems to management
Must be able to prioritize tasks as assigned
Ability to work with field staff, Retailer-base, and Lottery to troubleshoot and resolve different situations
Ability to maintain an aggressive call volume
Other duties as assigned

Position Requirements/Qualifications:

A high school diploma or GED
Experience in LINUX, Microsoft products, and Windows based systems preferred.
Ability to quickly learn and understand new technologies
Strong time management skills
Must be ok to work daytime and overnight shifts

Skills/Abilities:

Ability to develop and maintain positive working relationships
Ability to communicate with all levels of management
Must have solid organizational and interpersonal skills
Ability to lift 30 lbs
Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described.

Job Type: Full-time

Pay: $18.00 per hour

Schedule: