Data Entry Specialist

The Data Entry Specialist is responsible for researching and correcting assigned tax issue and/or payroll corrections to the highest level of accuracy and efficiency under minimal supervision and guidance. This role requires a high level of understanding of the different aspects of the tax filing and payment process. This position will work with multiple internal partners in conjunction with our clients.

RESPONSIBILITIES

• Research, process, and files prior period payroll corrections in the Paycom system
• Responsible for identifying and making adjustments as they relate to tax filings
• File amended and original tax returns based on agency specific requirements
• Research, review, and identify paths for resolution on all assigned tax notices
• Research, track, and resolve tax issues as needed
• Provides alternative resolutions for clients in partnership with internal department specialists and leaders while using strong technical and negotiating knowledge
• Collaborates with tax authorities and internal business partners to manage client tax accounts
• Monitors all open assignments to ensure commitments to service level agreements are met
• Completes tax rate protests, abatements, account reconciliations and audits
• Responsible for establishing and maintaining effective communication and coordination with Paycom personnel and management
• Provides scripted client communication as needed to effectively resolve tax related inquiries
• Responsible for assisting Paycom management with special projects as needed including quarter-end and year-end processing

Education/Certification:

• High School diploma

Experience:

• 0-1 year of accounting payroll, or data entry experience
• Business acumen acquired form working in a business-to-business setting

Skills/Abilities:

• Detail oriented
• Well organized
• Cooperative and able to effectively work on a team
• Ability to use computer applications, printers, copier, fax machine and telephone
• Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms
• Advanced knowledge of mathematics, accounting, tax and finance principles.
• Advanced knowledge of complex auditing, reconciliation and general ledger principles
• Knowledge of payroll accounting and principles
• Demonstrated experience in customer relationships with moderately to very complex products and services with limited supervision
• Demonstrated ability to use self-discretion, time management and prioritization of daily tasks and responsibilities
• Ability to perform research and effectively solve problems
• Ability to build trust and collaborative relationships
• Ability to perform research and effectively solve problems
• Ability to research complex issues with limited supervision
• Ability to manage complex projects with limited supervision
• Data entry, reconciliation, problem solving, strong communication skills, customer-oriented, critical thinking, risk management

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc