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Director - Data Centres

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

We are looking for a dynamic Director of Data Centres to lead the management, growth, and sales strategy of our data centre business. In this role, you will oversee daily operations, ensure top-tier performance and security, and drive revenue growth through strategic client engagement and service expansion. You will collaborate with the sales team to attract new clients, negotiate contracts, and optimise service offerings. This position will have an International Sales Focus and responsibility for the entire Trans-Tasman Data Centre Operations for Datacom. If you can balance technical expertise with a proven ability to drive sales and business development within the data centre sector, we’d love to hear from you.

What you’ll bring

  • Experience developing and implementing strategic plans and objectives
  • Experience in driving International Sales strategy
  • Demonstrated executive leaderships experience, managing and mentoring people and teams
  • Financial management experience, including cost estimation and budget tracking and reporting
  • Proven track record of achieving or exceeding budgeted sales and profit objectives.
  • Establishes and assures adherence to budgets, schedules, work plans, and performance requirements
  • Deep General Management /Operational Management/Sales Management experience

Responsibilities

  • Ensuring business activities meet and integrate with organisation requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.
  • Creating an “automation first” culture, ensuring the ongoing automation of technologies and the development of future thinking strategies. Develop roadmaps that align with Datacom
  • Group strategy while meeting current and future customer requirements
  • Ensuring business activities meet and integrate with organisation requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care
  • Building long lasting, robust customer relationships and ensures that customer relationships are carefully managed throughout all aspects of service delivery across the organisation
  • Develop long term strategic relationships with customer, partners, industry leaders and governments
  • Provide relevant and up to date leadership and guidance on their industry and the implications to their area of work and the wider business
  • Manage overall operations and customer engagement strategies, ensuring that planning, enduser impact, change management, training, quality management are properly addressed and monitored to ensure that availability, deadlines, budgets and service levels are met and results delivered.
  • Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

 

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What You Should Know About Director - Data Centres, Datacom

At Datacom, we believe in making a difference in people’s lives through the power of technology, and we're on the lookout for an enthusiastic Director - Data Centres to spearhead our data centre business! In this pivotal role, you'll be at the helm of our daily operations, ensuring that everything runs smoothly while maintaining the highest performance and security standards. Your knack for strategic client engagement will be key as you work closely with our talented sales team to attract new clients and negotiate contracts that align with our business goals. As the Director, you’ll also drive revenue growth by expanding our service offerings and fostering strong relationships with customers, partners, and industry leaders. Not only will you manage the entire Trans-Tasman Data Centre Operations, but you will cultivate a vibrant 'automation first' culture, paving the way for innovative, future-thinking strategies to guide our journey. If you possess both the technical know-how and a solid track record in driving sales and business development in the data centre sector, we can’t wait to hear from you. At Datacom, we offer a culture that celebrates inclusivity, career development, and a flexible work environment, allowing you to spark innovation while feeling supported every step of the way. Let’s explore possibilities together and address some of the biggest challenges faced by enterprises across Australia and New Zealand!

Frequently Asked Questions (FAQs) for Director - Data Centres Role at Datacom
What is the role of Director - Data Centres at Datacom?

The Director - Data Centres at Datacom is responsible for overseeing the management, growth, and sales strategy of the data centre business, focusing on daily operations, performance and security, as well as driving revenue growth through strategic client engagement.

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What qualifications are needed for the Director - Data Centres position at Datacom?

Candidates for the Director - Data Centres role at Datacom should have experience in developing and implementing strategic plans, international sales strategies, and executive leadership experience, along with strong financial management skills and a proven track record in the data centre sector.

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How does Datacom support its employees in the Director - Data Centres role?

At Datacom, employees in the Director - Data Centres role are supported through a robust culture that includes professional development opportunities, flexible working arrangements, and a focus on employee wellbeing, allowing for a healthy work-life balance.

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What does a typical day look like for the Director - Data Centres at Datacom?

A typical day for the Director - Data Centres at Datacom involves managing operations, engaging with clients, negotiating contracts, strategizing for revenue growth, and fostering an automation-first culture across the data centre business.

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What kind of experience is Datacom looking for in a Director - Data Centres?

Datacom seeks a Director - Data Centres with extensive experience in operational management, sales management, and a strong ability to build long-lasting client relationships, ensuring adherence to quality, safety, and environmental standards.

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Can you explain the importance of client engagement for the Director - Data Centres at Datacom?

Client engagement is vital for the Director - Data Centres at Datacom as it drives revenue growth, helps in building long-term relationships, and supports the development of tailored service offerings to meet client needs effectively.

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What opportunities for growth does Datacom provide to the Director - Data Centres?

Datacom offers various opportunities for growth, including involvement in strategic decision-making, professional training, and the chance to lead innovative initiatives that directly impact the effectiveness of the data centre operations.

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Common Interview Questions for Director - Data Centres
How do you approach developing a sales strategy for a data centre business?

When developing a sales strategy for a data centre business, focus on identifying target markets, understanding client needs, leveraging industry trends, and establishing measurable goals to track success.

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Can you explain a time when you successfully managed a challenging team?

A strong answer will highlight your leadership style, specific challenges faced, the strategies implemented to foster teamwork, and the positive outcomes achieved as a result.

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What strategies would you implement to ensure operational efficiency in a data centre?

To ensure operational efficiency in a data centre, I would implement best practices in resource management, utilize automation tools, and regularly assess the performance metrics related to service delivery.

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How do you prioritize tasks and projects in a high-pressure environment?

Prioritizing tasks in a high-pressure environment involves assessing urgency and impact, delegating when possible, and utilizing time management techniques to stay organized and focused on critical goals.

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Describe your experience with budget management in previous roles.

Provide insights into your hands-on experience with budgeting processes, such as estimating costs, tracking expenditures, and ensuring that projects stay within financial constraints.

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How would you handle conflicts with clients or stakeholders?

Addressing conflicts involves navigating discussions with empathy, actively listening to concerns, finding common ground, and ensuring open communication to reach satisfactory resolutions.

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What role does innovation play in your approach to managing data centres?

Discuss how innovation drives efficiency and competitiveness in data centres, and share examples of how you've implemented new technologies or processes to improve service delivery.

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Explain how you ensure compliance with health and safety regulations.

Ensure compliance by routinely reviewing regulations, implementing safety training for staff, and establishing processes to monitor and report on compliance metrics within data centre operations.

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What key performance indicators do you track for a data centre?

Critical KPIs include uptime, energy efficiency, operational costs, customer satisfaction, and service response times, which collectively provide a comprehensive view of data centre performance.

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How would you foster a culture of automation within your team?

Fostering a culture of automation requires promoting understanding of its benefits, providing training on automation tools, and encouraging team members to identify areas where automation can enhance productivity.

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Full-time, remote
DATE POSTED
November 25, 2024

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