General Manager - Bids and Solutions - job 1 of 2

Our Why  

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the role (your why) 

The General Manager – Bids and Solutions role is responsible for formal presales opportunities across the Infrastructure Products domain, ensuring the delivery of high-quality winning bid responses, as well as driving a culture of continuous improvement to deliver efficiencies and improvements in the sales lifecycle. 

What you’ll bring 

• Industry Knowledge - Understanding of sales opportunities and presales processes within this industry.  
• Market Awareness – Ability to research trends, competitors, and pricing structures. 
• Sales Process & Lifecycle – Strong grasp of sales methodologies, deal structuring, and customer engagement.  
• Commercial Acumen – Knowledge of cost models, pricing strategies, and financial implications of bids.  
• Customer Needs Analysis – Deep understanding of customer pain points, needs, and expectations.  
• Senior Leadership in Presales/Bid Management – Experience leading bid teams and improving sales processes.  
• High-Value Sales & Bid Experience – Proven track record in developing and delivering winning bids.  
• Cross-Functional Collaboration – Working with sales, markets, and leadership to drive revenue growth.  
• Continuous Improvement & Change Management – Driving efficiencies in the sales lifecycle through innovation

Responsibilities 

• Sales Collaboration: Acts as the bridge between sales and IP for customer's needs.​  
• Presales Support: Provide an intake hub for IP presales requests and facilitate bids, proposals, commercials and pricing across IP. Support Market teams in customer sales discussions. Deliver presentations, demos and/or PoC’s. 
• Bid Response Leadership: Oversea and manage the end-to-end bid process, ensuring timely and high-quality responses to RFP’s, RFI’s and proposals in support of our Market teams. 
• Performance Monitoring: Track and measure sales performance to identify areas for improvement​ and focus. 
• Sales lifecycle improvements: Implement initiatives across process, people and tooling to improve sale performance metrics. 
• Team Management & Development: Recruit, build, and lead a high-performing team of presales specialists. Foster a culture of continuous learning and encourage professional development within your team 

Culture and Benefits 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.   

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.   

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.   

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.