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Job details

IT Field & Remote Support Technician (Project-Based)

About the Role:

Applied Systems, Inc. (ASi) is seeking a reliable, tech-savvy Field & Remote Support Technician for a project-based role supporting a 6-month POS upgrade.

ASi is a well-established and trusted managed IT service provider with over two decades of success in building long-term client relationships. We pride ourselves on delivering excellent IT services through a professional, problem-solving, and reliable approach.

Key Responsibilities:

  • This position will require a 4-day work week: 2 nights and 2 days.
  • Participating in onsite overnight POS upgrade projects (2 nights/week)
  • Work weekend shifts (2 days/week) for scheduled support
  • Deliver remote support for store computers, network devices, and POS terminals
  • Provide on-site support when scheduled (vehicle stipend included)
  • Maintain meticulous documentation of device inventory, configurations, and escalation procedures.
  • Assist with technical needs, following defined support protocols.
  • Coordinate with external vendors (ISPs, terminal support) to resolve service issues efficiently.

Qualifications:

  • Hands-on IT support experience, with a strong preference for retail or restaurant environments.
  • Proficiency in Windows 10/11, network fundamentals, printer troubleshooting, and remote support tools.
  • Proven experience supporting Point of Sale (POS) systems.
  • Ability to work night and weekend shifts on a rotating or fixed schedule.
  • Excellent communication and documentation skills
  • Valid driver’s license and reliable vehicle
  • Must provide 3 references

Position Details:

  • Status: Project-based with potential for permanent hire
  • Schedule: 40 hours/week
  • 2 overnight shifts (weeknights)
  • 2 scheduled weekend days
  • Compensation:
  • $21.63/Hour starting salary
  • Monthly vehicle stipend
  • Weekend/overnight work structured into schedule
  • Tools, remote access, and support resources provided by ASi

Why Join ASi?

  • Work directly with leadership in a high-visibility project
  • Build experience in structured multi-site IT operations
  • Trusted, 20+ year managed IT service provider with long-term client relationships
  • Supportive environment focused on professionalism, problem-solving, and reliability

Apply Today! We look forward to reviewing your application and discussing how you can contribute to our team.

Job Types: Full-time, Temp-to-hire

Pay: From $21.63 per hour

Expected hours: No less than 40 per week

Schedule:

  • 8 hour shift
  • Weekdays
  • Weekends as needed

Experience:

  • IT support: 2 years (Required)

Work Location: On the road

Average salary estimate

$44900 / YEARLY (est.)
min
max
$44900K
$44900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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BADGES
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CULTURE VALUES
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 27, 2025

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