The Olive View Trauma Recovery Center (TRC) is designed to help victims of violent crime overcome barriers to accessing mental health treatment, health care, and legal resources in the acute aftermath of trauma. The TRC serves recent victims of violent crime, including survivors of physical assault, sexual assault, gun shot wounds, stabbings, domestic violence and human trafficking in the San Fernando and Antelope Valleys.
The Olive View Trauma Recovery Center Program Coordinator will provide administrative support and program coordination for administrators, staff (psychologist, social workers, psychiatrist, medical case worker) and clients of the Trauma Recovery Center.
· Schedule appointments, meetings, conferences and maintain calendars
· Clerical tasks such as answering phones and maintaining files and databases
· Prepare correspondences and assist with recording data and creating reports
· Process travel and expense reimbursements
· Maintain inventory of office supplies
· Assist with quality assurance/performance improvement reports
· Assist with maintenance of policies and procedures manual and workflow/job aid diagrams
· Compilation of data reports as per state requirements
· Assist with planning, coordination and presentation of community outreach events as needed
· Assist with invoice preparation and documentation, communication with accountant
· Attend administrative meetings as a representative of the TRC
· Excellent calendar management and scheduling skills using Microsoft Outlook and Teams
· Working knowledge of Microsoft Office, with strong proficiency in Excel, Outlook and Zoom
· Skill in communicating with providers and clients
· Superb organizational and time management skills
· Detail-oriented
· Excellent customer service skills, including phone etiquette
· Resourceful with ability to resolve and troubleshoot problems independently
· Ability to adapt to new or evolving tasks and responsibilities as program needs change
· Strong team orientation and willingness to support colleagues
· High School Diploma required, bachelor’s degree preferred
· Bilingual Spanish/English Required
Job Type: Full-time
Pay: $28.54 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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