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Commercial Sales Development Representative

About Delinea:
Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by seamlessly governing their interactions across the modern enterprise. Delinea allows organizations to apply context and intelligence throughout the identity lifecycle across cloud and traditional infrastructure, data, and SaaS applications to eliminate identity-related threats. With intelligent authorization, Delinea provides the only platform that enables you to discover all identities, assign appropriate access levels, detect irregularities, and immediately respond to identity threats in real-time. Delinea accelerates your teams’ adoption by deploying in weeks, not months, and makes them more productive by requiring 90% fewer resources to manage than the nearest competitor. With a guaranteed 99.99% uptime, the Delinea Platform is the most reliable identity security solution available. Learn more about Delinea on Delinea.com, LinkedIn,  X, and YouTube. 

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

Apply today to help us achieve our mission.

Commercial Sales Development Representative Position Summary: 
The Commercial Sales Development Representative (C-SDR) at Delinea is a full-time, salaried position hybrid based at our Boston location (100 Summer Street). As an entry-level position, this role serves as a vital connection between our Sales and Marketing teams, focusing on generating and qualifying leads to create business opportunities. The Commercial SDR is responsible for initiating communication with potential customers, understanding their needs, and setting the stage for a successful sales process. 

Key Responsibilities: 

  • Prospecting and Lead Generation: Proactively reach out to potential customers through phone (80%), email, and LinkedIn to identify and qualify new business opportunities. 

  • Lead Qualification: Process and qualify inbound leads to generate sales opportunities, ensuring alignment with Delinea's sales goals. 

  • Pipeline Development: Execute a minimum of 75+ outbound activities daily, including calls and emails, to build and maintain a strong pipeline of qualified leads. 

  • Research and Relationship Building: Conduct thorough research to gather account intelligence, identify key stakeholders, and build relationships with IT decision-makers. 

  • Collaboration: Partner closely with the Sales team to develop and refine go-to-market strategies, ensuring a seamless handoff of qualified leads. 

  • Learning and Development: Continuously enhance your knowledge of Delinea’s product offerings and the cybersecurity industry through internal e-learning platforms. 

  • Data Management: Keep accurate records of all sales activities in CRM tools (Salesforce) and Prospect Engagement systems (SalesLoft) to monitor progress and success. 

 

Location: 

  • This position is hybrid in-office and based at Delinea's Boston office located at 100 Summer Street. Remote work or telecommuting is not available for this role. 

 

Minimum Qualifications: 

  • Educational Background: Bachelor’s degree or equivalent practical experience. 

  • Communication Skills: Strong verbal and written communication skills with the ability to effectively engage with decision-makers. 

  • Drive and Motivation: A strong desire to learn and grow in a sales role, with a goal-oriented and data-driven mindset. 

  • Technological Proficiency: Basic understanding of CRM systems, with a preference for familiarity with Salesforce or similar platforms. 

 

You’ll Stand Out If You Have: 

  • Industry Knowledge: Exposure to technology sales, customer service, or a related field through internships or work experience. 

  • Sales Techniques: Familiarity with sales approaches such as cold calling, personalized messaging, or pipeline management. 

  • Adaptability: An eagerness to quickly learn and apply new concepts, especially in a dynamic, technology-driven environment. 

Delinea Culture & Benefits:

Why work at Delinea?

  • We’re passionate problem-solvers doing our part to make the world a safer place.

  • We invest in people who are smart, self-motivated, and collaborative.

  • What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including a full suite of medical, dental, and vision insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, generous discretionary time off (DTO), and paid company holidays. We support all families with paid leave for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

 

 

 

 


Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Commercial Sales Development Representative, Delinea

If you're looking to kickstart your career in sales, the Commercial Sales Development Representative (C-SDR) role at Delinea in Boston could be the perfect fit for you! Here, you'll serve as a vital connection between our dynamic Sales and Marketing teams, playing a key part in generating and qualifying leads that are crucial for business success. Your daily routine will include reaching out to potential customers through phone calls, emails, and LinkedIn interactions—about 80% of your time will be spent on the phone! As you engage with potential clients, you'll understand their needs, qualify incoming leads, and build relationships with influential IT decision-makers. You'll also collaborate closely with the Sales team to refine our go-to-market strategies, while keeping an organized record of your outreach efforts in CRM tools like Salesforce. At Delinea, we pride ourselves on our culture of continuous learning, so expect to enhance your knowledge about our innovative cybersecurity solutions along the way. If you're a motivated individual with a bachelor's degree and great communication skills, we’d love to have you join our passionate team. Not to mention, the benefits are exceptional, including a competitive salary, equity programs, generous time off, and a great work-life balance in our hybrid office setup. Ready to tackle new challenges while making the world more secure? If you're up for it, come and help us achieve our mission at Delinea!

Frequently Asked Questions (FAQs) for Commercial Sales Development Representative Role at Delinea
What are the key responsibilities of a Commercial Sales Development Representative at Delinea?

As a Commercial Sales Development Representative at Delinea, your primary responsibilities will include prospecting and lead generation, where you'll actively reach out to potential customers through various communication channels. You'll also be tasked with lead qualification to ensure alignment with Delinea's sales goals, developing and maintaining a robust pipeline of qualified leads, and building strong relationships with key stakeholders in the IT industry.

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What qualifications do I need to apply for the Commercial Sales Development Representative position at Delinea?

To be considered for the Commercial Sales Development Representative role at Delinea, you should ideally hold a bachelor's degree or have equivalent practical experience. Strong communication skills are essential, as you'll be engaging with decision-makers. Additionally, having a data-driven mindset and a strong desire to learn in a sales environment will make you stand out. Familiarity with CRM systems, especially Salesforce, is also beneficial.

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How does Delinea support the professional growth of its Commercial Sales Development Representatives?

Delinea is committed to the professional development of its Commercial Sales Development Representatives through continuous learning initiatives. You'll have access to internal e-learning platforms to stay updated on Delinea’s product offerings and the cybersecurity industry, allowing you to enhance your skills and knowledge effectively.

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What does a typical day look like for a Commercial Sales Development Representative at Delinea?

A typical day for a Commercial Sales Development Representative at Delinea involves conducting 75+ outbound activities, including phone calls and emails targeted at potential customers. You'll spend a significant portion of your time researching accounts, gathering intelligence, and building relationships that will set the stage for future sales opportunities.

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What benefits does Delinea offer to its Commercial Sales Development Representatives?

Delinea offers an excellent array of benefits for its Commercial Sales Development Representatives, including competitive salaries, meaningful equity and bonus programs, comprehensive medical, dental, and vision insurance, pension/retirement matching, life insurance, and generous discretionary time off. The company also supports family needs with paid leave options for various caregiving circumstances.

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Common Interview Questions for Commercial Sales Development Representative
What motivated you to apply for the Commercial Sales Development Representative position at Delinea?

This is your opportunity to showcase your passion for sales and cybersecurity. Discuss how Delinea's mission aligns with your values and how you see yourself contributing to the company’s goals. Make sure to express enthusiasm for working in a field that emphasizes security and innovation.

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How do you prioritize your daily activities as a Commercial Sales Development Representative?

Outline your strategy for managing your time effectively. Emphasize the importance of focusing on lead generation activities and maintaining a structured schedule to maximize your outreach efforts. You might mention using CRM tools to track progress and follow-ups.

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Can you describe a successful lead generation strategy you have used in the past?

Share a specific example that highlights your approach to lead generation, whether through cold outreach, networking, or email campaigns. Focus on what made it successful, such as personalization or research, and the outcomes it achieved.

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What do you think is the most challenging aspect of being a Commercial Sales Development Representative?

Acknowledge the challenges, such as overcoming objections or handling frequent rejections, while also discussing how you maintain resilience and a positive outlook. You can mention your techniques for staying motivated and continuously learning from experiences.

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How do you conduct research on potential leads and their companies?

Discuss the methods and tools you use for research, such as LinkedIn, company websites, and industry news. Emphasize the importance of understanding a lead’s pain points and objectives to tailor your outreach strategy effectively.

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What is your understanding of Delinea’s products and services?

Demonstrate your research on Delinea's offerings, focusing specifically on how they secure identities and manage access. Highlight how your understanding of the products and services will enhance your ability to engage with potential clients effectively.

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How do you build rapport with decision-makers during outreach?

Share techniques that showcase your personality and listening skills, such as starting conversations with personalized questions or references related to the lead's company. Mention the importance of genuine relationship-building rather than just transactional interactions.

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What has been your experience with CRM systems in sales roles?

Provide details about your proficiency with CRM systems like Salesforce, explaining how you've used such tools to track leads, manage relationships, and analyze data to inform your sales strategies. Highlight any successes tied to your CRM usage.

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How do you respond to objections from potential customers?

Illustrate your strategy for handling objections with care and professionalism. Explain the importance of active listening, empathizing with the lead’s concerns, and providing tailored responses that address their specific needs.

Join Rise to see the full answer
What are your long-term career goals, and how does this role fit into those goals?

Discuss your aspirations in sales and your desire for growth within the organization. Be clear about how the role of Commercial Sales Development Representative at Delinea aligns with your plans for developing deeper expertise in sales, particularly in the tech industry.

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Growth & Learning
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Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
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Our mission is to provide security that’s invisible to the user and works seamlessly, while simultaneously providing IT and security teams with the privileged access controls they require without excess complexity.

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Full-time, hybrid
DATE POSTED
April 18, 2025

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