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Manager of Sales Operations, Americas

About Delinea:
Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by seamlessly governing their interactions across the modern enterprise. Delinea allows organizations to apply context and intelligence throughout the identity lifecycle across cloud and traditional infrastructure, data, and SaaS applications to eliminate identity-related threats. With intelligent authorization, Delinea provides the only platform that enables you to discover all identities, assign appropriate access levels, detect irregularities, and immediately respond to identity threats in real-time. Delinea accelerates your teams’ adoption by deploying in weeks, not months, and makes them more productive by requiring 90% fewer resources to manage than the nearest competitor. With a guaranteed 99.99% uptime, the Delinea Platform is the most reliable identity security solution available. Learn more about Delinea on Delinea.com, LinkedIn,  X, and YouTube. 

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

Apply today to help us achieve our mission.

Manager of Sales Operations, Americas Summary

The Manager of Sales Operations, Americas will play a critical role in optimizing our sales processes and enhancing the effectiveness of our sales teams across the region. This position will be responsible for analyzing sales data, implementing operational best practices, and collaborating with cross-functional teams to support revenue growth and improve sales productivity. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and the ability to drive change and foster a culture of continuous improvement. 

 

What You’ll Do: 

  • Oversee and manage all aspects of sales operations for the Americas region, including sales forecasting, pipeline management, and territory planning. 

  • Collaborate with Americas sales leadership to develop and implement effective sales strategies and operational processes that align with company goals. 

  • Analyze sales performance metrics and provide actionable insights to improve sales productivity and effectiveness. 

  • Develop and maintain sales dashboards and reporting tools to track key performance indicators (KPIs) and monitor sales performance. 

  • Assist in the optimization of sales tools and technologies, including CRM system. 

  • Work closely with marketing, finance, and systems teams to ensure alignment and support for sales initiatives. 

  • Provide training and support to sales teams on operational processes, tools, and best practices. 

  • Identify areas for process improvement and lead initiatives to streamline sales operations and enhance efficiency. 

  • Foster a culture of collaboration and communication within the sales organization and across departments. 

 

What You’ll Bring: 

  • 5+ years of experience in sales operations, sales management, or a related role, preferably in the technology or cybersecurity sector. 

  • Strong analytical skills with the ability to interpret data and generate actionable insights. 

  • Proficiency in CRM software (e.g., Salesforce) and sales analytics tools; experience with Clari is a plus. 

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. 

  • Proven track record of driving process improvements and achieving measurable results in a sales environment. 

  • Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment. 

  • Results-oriented mindset with a passion for supporting sales teams and driving operational excellence. 

 

Delinea Culture & Benefits:

Why work at Delinea?

·         We’re passionate problem-solvers doing our part to make the world a safer place.

·         We invest in people who are smart, self-motivated, and collaborative.

·         What we offer in return is meaningful work, a culture of innovation and great career progression!

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including a full suite of medical, dental, and vision insurance, as well as 401(k) matching, ROTH, comprehensive life insurance, short-term and long-term disability insurance, an employee assistance program, generous discretionary time off (DTO), and 12 paid holidays. We support all families with 12 weeks of paid leave for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers. Secondary caregivers are offered 6 weeks of paid leave.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

 

 

 

 


Average salary estimate

$105000 / YEARLY (est.)
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$120000K

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What You Should Know About Manager of Sales Operations, Americas, Delinea

Join Delinea as the Manager of Sales Operations, Americas, and become a key player in our dynamic team dedicated to securing identities in the digital world. At Delinea, we're all about making organizations safer by providing seamless governance across both cloud and traditional infrastructure. In this pivotal role, you'll optimize sales processes and enhance the effectiveness of our sales teams throughout the Americas. Your responsibilities will include overseeing sales forecasting, pipeline management, and territory planning, working closely with sales leadership to develop effective strategies that align with our ambitious goals. With your strong analytical skills, you'll analyze performance metrics to generate actionable insights and develop dashboards to track key performance indicators effectively. You’ll also collaborate with marketing, finance, and other teams to ensure our sales initiatives are well-supported. Not only will you help streamline sales operations, but you will also foster a culture of communication and collaboration within the organization. If you have over 5 years of experience in sales operations, especially in the technology or cybersecurity sectors, we want to hear from you! Bring your passion for driving excellence and operational improvements to our team and help us push the boundaries of identity security. Let’s make the world a safer place together!

Frequently Asked Questions (FAQs) for Manager of Sales Operations, Americas Role at Delinea
What are the key responsibilities of the Manager of Sales Operations, Americas at Delinea?

The Manager of Sales Operations, Americas at Delinea is responsible for overseeing all aspects of sales operations in the region, which includes managing sales forecasting, pipeline management, and territory planning. This role also entails collaborating with the sales leadership team to develop effective sales strategies and optimizing sales tools to enhance productivity across the organization.

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What qualifications are needed for the Manager of Sales Operations, Americas position at Delinea?

To qualify for the Manager of Sales Operations, Americas position at Delinea, candidates should have over 5 years of experience in sales operations or a related role, preferably within the technology or cybersecurity sectors. Strong analytical skills, proficiency with CRM software like Salesforce, and the ability to communicate effectively are also essential for this role.

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How does the Manager of Sales Operations, Americas contribute to team success at Delinea?

The Manager of Sales Operations, Americas contributes to team success at Delinea by optimizing sales processes and enhancing the effectiveness of sales teams. This position provides valuable insights derived from data analysis, implements operational best practices, and collaborates with different departments to ensure that sales initiatives align with the company's goals, ultimately supporting revenue growth.

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What tools and technologies will the Manager of Sales Operations, Americas use at Delinea?

In the Manager of Sales Operations, Americas role at Delinea, you will work with various sales tools, including CRM software like Salesforce and sales analytics platforms to manage sales processes and measure performance. Experience with Clari would be advantageous, as it streamlines sales forecasting and data analysis.

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What is the company culture like for the Manager of Sales Operations, Americas at Delinea?

Delinea's company culture is centered on collaboration, innovation, and respect. The Manager of Sales Operations, Americas will be part of a passionate team focused on solving problems and making the world safer. Delinea values diversity and promotes a culture of continuous improvement, emphasizing meaningful work and career progression.

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Common Interview Questions for Manager of Sales Operations, Americas
What experience do you have in sales operations that will help you succeed as Manager of Sales Operations, Americas at Delinea?

I have over five years of experience in sales operations, where I've developed strong analytical skills and successfully implemented operational improvements. At my previous job, I optimized sales processes that resulted in a 20% increase in productivity, which I believe aligns well with Delinea's focus on driving excellence.

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How do you approach data analysis to drive sales performance?

I approach data analysis by first establishing clear KPIs that align with business goals. Then, I collect and analyze sales performance data to identify trends and areas for improvement. Sharing these insights with the sales team fosters collaboration and drives performance enhancements.

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Can you give an example of how you've implemented a successful sales strategy in the past?

In my previous role, I led a team initiative that revamped our sales forecasting process by integrating advanced analytics tools. This not only improved our forecasting accuracy by 30% but also enhanced coordination with marketing efforts, resulting in a 15% revenue increase.

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What is your experience with CRM systems, particularly Salesforce?

I have extensive experience with Salesforce, having managed and customized the platform to optimize our sales operations. I regularly use its reporting features to track metrics and provide insights, ensuring our sales team has the tools they need to succeed.

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How do you prioritize tasks and manage multiple projects in a fast-paced environment?

I prioritize tasks by assessing deadlines and their impact on sales outcomes. Using project management tools, I keep track of all ongoing initiatives and collaborate closely with my colleagues to adjust priorities based on shifting business needs.

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Describe a time when you faced a challenge in sales operations and how you overcame it.

I once faced a challenge with inconsistent sales reporting that affected our performance evaluation. I addressed this by standardizing the reporting process and providing training sessions for the team on best practices. This not only improved accuracy but also fostered a culture of accountability.

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How do you train and support sales teams on operational processes?

I believe in a hands-on approach to training. I conduct regular workshops covering tools, processes, and best practices, followed by ongoing support to answer questions and gather feedback, ensuring that the team feels confident in using the systems effectively.

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What role do you think communication plays in sales operations?

Effective communication is crucial in sales operations as it promotes collaboration across departments. I emphasize regular updates, clear expectations, and feedback loops to ensure everyone is aligned and working towards the same goals.

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Why do you want to work for Delinea as the Manager of Sales Operations, Americas?

I'm drawn to Delinea because of its commitment to innovation in security and its strong company culture. I admire the dedication to making the world a safer place and believe that my background in sales operations aligns perfectly with Delinea's vision.

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What strategies do you use to enhance sales productivity?

I focus on streamlining sales processes, providing valuable tools, and implementing data-driven strategies to enhance productivity. Regularly reviewing performance metrics allows me to identify bottlenecks and make necessary adjustments.

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Our mission is to provide security that’s invisible to the user and works seamlessly, while simultaneously providing IT and security teams with the privileged access controls they require without excess complexity.

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DATE POSTED
March 25, 2025

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