Job details
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Sales Operations and CRM Manager
Deliveroo is a leading international food business, looking for a Sales Operations and CRM Manager to enhance operational effectiveness and support sales teams across Europe and the UK.
Skills
- Strong communication skills
- Project management proficiency
- Stakeholder management
- Technical proficiency in contact center tools
- Data-driven decision-making
- Problem-solving capabilities
Responsibilities
- Support and problem solving for Contact Centre operations
- Data Analysis & Reporting for tool effectiveness
- Tooling optimisation and implementation management
- Ownership of HVS communication with partners
- Develop and maintain knowledge hub documentation
- Collaboration and communication with teams for operational delivery
- Developing training programs for employees
- Process improvement and workflow optimization
- Facilitating adoption of new tools and technologies
- Leading tooling and enablement initiatives
Education
- Degree in Business, Management or related field
Benefits
- Health benefits
- Family benefits
- Financial support
- Community initiatives
- Growth opportunities
- Flexible time away
To read the complete job description, please click on the ‘Apply’ button
Deliveroo Glassdoor Company Review
Will Shu
3.8
Deliveroo DE&I Review
4.0
CEO of Deliveroo
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Deliveroo
To create the best food delivery experience in the world.
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BENEFITS & PERKS
Performance Bonus
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 13, 2024
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