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Fraud Analyst

Descripción de la empresa

PedidosYa is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Descripción del empleo

  • Garantizar la seguridad de las operaciones de nuestros usuarios.
  • Gestionar la detección de perfiles irregulares y aplicación de reglas para el correcto procesamiento de las transacciones.
  • Detectar, analizar y aportar insights respecto a potenciales desvíos en la performance de los modelos de prevención.
  • Analizar procesos del sector para detectar mejoras e implementarlas.
  • Cuantificar el impacto de iterar en los principales indicadores de las iniciativas.

Requisitos

  • Estudiantes avanzados de las carreras de Ingeniería, Ciencias Económicas, Estadística o similares.
  • Experiencia laboral en posiciones de similar responsabilidad, en medianas y grandes empresas.
  • Manejo avanzado de excel y SQL. Se valora experiencia en manejo de herramientas tales como: Python o R, Looker, Tableau, Big Query.
  • Que sugieras iniciativas y herramientas para mejorar nuestras métricas y procesos.
  • Participación analítica y proactiva en el análisis de datos.
  • Adaptación al trabajo en equipo y a los cambios inherentes a la estrategia del negocio.
  • Capacidad de resolver problemas, proactividad, alto nivel de curiosidad, autodidacta y abierto al aprendizaje constante.
  • Se valora conocimiento de inglés.

Información adicional

  • Crear valor para un gran ecosistema de negocio.

  • Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía.

  • Moverte a la velocidad de tus ideas y emprender.

  • Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios.

  • Generar impacto positivo en las personas y el planeta.

  • Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo.

La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.

En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto. 

#CoolturaPeYa #LaDiversidadNosPotencia

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What You Should Know About Fraud Analyst, Delivery Hero

At PedidosYa, we are on the lookout for a talented Fraud Analyst to join our vibrant team in Montevideo, Uruguay. As part of the Delivery Hero Group, we aim to provide our users with an extraordinary and secure experience that ensures their deliveries are fast and reliable. In this role, you'll take center stage in safeguarding our users by managing the detection of irregular profiles and implementing robust rules for transaction processing. You’ll not only analyze performance models but also discover and propose new insights for potential improvements. If you have a knack for quantifying indicators and a passion for data analysis, this position is tailor-made for you! We value curiosity and are looking for someone who thrives in a team environment, adapting to our ever-evolving business strategies. We appreciate individuals who have advanced knowledge in Excel and SQL, and if you have experience with Python, R, or data visualization tools, that’s a bonus! Join us, and you’ll not only be part of a large ecosystem of business but also engage in a culture where impact on people and the planet matters. At PedidosYa, we cherish diversity and actively promote an inclusive work environment where everyone can flourish. Let's create something amazing together—your ideas and energy are what we need!

Frequently Asked Questions (FAQs) for Fraud Analyst Role at Delivery Hero
What are the responsibilities of a Fraud Analyst at PedidosYa?

As a Fraud Analyst at PedidosYa, your key responsibilities will include ensuring the security of user operations, managing the detection of irregular profiles, and applying rules for proper transaction processing. You'll also analyze performance models to identify potential deviations and suggest improvements to enhance our processes. A strong analytical foundation and proactive participation in data analysis will be crucial for success in this role.

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What qualifications do I need to become a Fraud Analyst at PedidosYa?

To qualify for the Fraud Analyst position at PedidosYa, candidates should be advanced students in Engineering, Economic Sciences, Statistics, or related fields. Previous work experience in similar roles within medium to large firms is essential. Additionally, candidates should possess advanced Excel and SQL skills, and familiarity with tools like Python or R will be highly valued.

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What skills are required for the Fraud Analyst position at PedidosYa?

Successful candidates for the Fraud Analyst role at PedidosYa should exhibit strong problem-solving abilities, proactivity, and a high curiosity level. The ability to adapt to teamwork and changing business strategies is also vital. Furthermore, candidates who can suggest initiatives to enhance metrics and processes will contribute significantly to our team's success.

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How does the Fraud Analyst contribute to the PedidosYa team culture?

Fraud Analysts play an essential role in fostering the team culture at PedidosYa. By collaborating with diverse team members and promoting inclusivity, they bring different perspectives to problem-solving. The ideal candidate will work flexibly, driving positive impact on both people and the environment while embracing our core values of teamwork and innovation.

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What kind of work environment can I expect as a Fraud Analyst at PedidosYa?

At PedidosYa, the work environment for a Fraud Analyst is dynamic and focused on agility and collaboration. Our #ModoPeYa philosophy emphasizes the importance of results over time and location, fostering a culture of learning and continuous development. We encourage team members to experiment, learn from mistakes, and adapt to changes, all of which help in creating a vibrant and inclusive workplace.

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Common Interview Questions for Fraud Analyst
Can you explain the key responsibilities of a Fraud Analyst at PedidosYa?

Absolutely! As a Fraud Analyst at PedidosYa, you'll be responsible for ensuring user operation security, detecting irregular profiles, and analyzing transaction processing rules. It's also important to actively engage in data analysis to identify potential improvements and measure the impact of different initiatives.

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What tools and technologies should I be familiar with for the Fraud Analyst role?

For the Fraud Analyst position, having expertise in Excel and SQL is essential. Familiarity with analytical tools such as Python or R, as well as data visualization platforms like Looker, Tableau, and BigQuery, will enhance your ability to extract insights from data effectively.

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How do you prioritize tasks in a fast-paced environment as a Fraud Analyst?

In a role like Fraud Analyst, prioritizing tasks involves assessing the urgency and impact of identified vulnerabilities and irregularities. Focusing on high-impact analytics while maintaining a flexible approach is key to ensuring that critical issues are dealt with promptly without sacrificing quality.

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Describe a challenging situation you encountered in data analysis and how you resolved it.

Ideally, you would want to provide a specific example from your experience. Explain the context, the challenge itself, and the analytical steps you undertook to derive a solution. Highlighting your problem-solving methods and analytical thinking will showcase your qualifications for the position.

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In your opinion, what are the most significant trends in fraud detection for e-commerce companies?

Identifying trends such as AI-driven fraud detection, enhanced machine learning algorithms, and behavioral analytics can be key. Highlight your awareness of emerging technologies and how they play a role in enhancing security measures within e-commerce platforms.

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How do you stay updated with the latest fraud detection techniques?

Discuss your approach to continuous learning, such as attending relevant workshops, webinars, or subscribing to industry publications. This not only indicates your commitment to professional growth but also helps illustrate your proactive nature as a Fraud Analyst.

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What strategies would you implement to improve fraud detection processes?

Consider discussing a mix of technological, procedural, and training strategies that could enhance the current fraud detection methods. Emphasize analytical approaches, cross-team collaborations, or technology upgrades that can bring innovative solutions to the table.

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How would you explain complex data insights to non-technical stakeholders?

A successful way to communicate complex data is by using visuals and simplified language. Focus on the primary insights that align with stakeholder interests and avoid jargon. Providing clear, actionable recommendations will help ensure that your findings are not only understood but also valued.

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Can you describe a time when you had to work collaboratively with a team to solve a problem?

Share an anecdote that demonstrates your ability to work as part of a team while focusing on collaboration. Discuss the issue at hand, your role in the collaboration, and the eventual outcome to exhibit your teamwork skills relevant to the Fraud Analyst position.

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What motivates you to work in fraud detection?

Your answer should reflect a genuine interest in data, problem-solving, and making a meaningful impact. Demonstrating your passion for safeguarding user experiences and contributing to a trustworthy environment will resonate well with interviewers at PedidosYa.

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Our mission is to deliver an amazing experience, fast, easy, and to your door.

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Full-time, remote
DATE POSTED
November 30, 2024

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