Product Analyst- (Pandora) (all genders)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

We are on the lookout for a Product Analyst- (Pandora) (all genders) to join Pandora Product Analytics team on our journey to always deliver amazing experiences.

Pandora is a leading delivery platform supporting multiple food delivery and Q-commerce brands within Delivery Hero portofolio, operating across 21 countries on three continents and serving millions of monthly active customers.

The Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products, contributing to business success. Our diverse team of data professionals is based in Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including data engineers, data scientists, and ML engineers, to share knowledge and expertise.

At Pandora Product Analytics, you will have the opportunity to access high volume, rich user behavior data, engage in end to end product development cycles, work on complex product problems, and learn from many experienced data professionals.

The main responsibilities of the Product Analytics Team include:

• Experimentation: Design, implement, and analyze A/B tests with a strong emphasis on statistical methods for robust hypothesis validation and accurate impact measurement. A deep understanding of statistical techniques is required for all our experiment analyses.

• Product OKRs & Metrics: Define what 'good' looks like by setting up a product metric framework and quarterly OKRs.

• Tracking & QA: Define which user behaviors need to be tracked and work with engineers on the implementation and QA.

• ETL & Reporting: Building data pipelines and self-service dashboards.

• Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap.

• You’ve completed a degree or above in statistics, mathematics, economics, computer science, computer engineering or an equivalent education.

• 3+ years of working experience in Product Analytics, Business Analytics, Marketing Analytics or other relevant data analytics roles

• Strong experience in leveraging SQL for analytics (BigQuery experience is a plus)

• Proficient with at least one data visualization tool, including but not limited to looker studio (data studio), Tableau, Qlikview, power BI, matplotlib etc.

• Experience working with large scale user data (transactional, click stream etc.)

• Background in statistics, knowledge about statistical test design and analysis preferably hands on experience in designing and running A/B tests at scale

• Experience with customer behavior tracking platforms (e.g. Google Analytics, Adobe, Webtrekk, MixPanel, SnowPlow, Piwik, Tealium, Segment etc.)

• Ability to clearly communicate analytical findings to relevant stakeholders with effective written and oral communication skills.

• Able to operate independently with minimal supervision.

• A team player that enjoys working with a diverse team and delivering measurable results.

Nice to have:

• Experience with data pipelining tool such as airflow, DBT 

• Experience or knowledge of machine learning, recommender system, ranking algorithm.

• Experience working in a rapidly growing and dynamic product development team

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.