Delivery Manager

• Are you passionate about the gaming industry?

• Do you get excited about data?
• Are you a champion of delivering integrations with attention to detail?

If the answers to the above questions are yes, then this role could be ideal for you!

We are looking for someone to work with GRID's clients and partners to ensure their needs are met with timely integrations. You will be accountable for both creation and delivery of integration strategies, processes and execution to ensure all opportunities are realised and that the customers are always happy.

If you are proactive, a quick learner, and love following projects through from strategy to completion, then read on!

What you will do

• Working towards the maximum upside of product integration with the partner or client. Your role at the forefront of delivery shall be to understand GRID’s product portfolio and the clients’ needs to produce the maximum value across the integration.

• Interact with GRID partners, provide timely, professional customer service.

• Accountable for creating and delivering a disciplined integration strategy, process and execution plan.

• Manage short and long term (multi-month) integrations. Setting timelines, keeping all stakeholders up to date, and independently driving the process forward. Superb attention to detail is an absolute must.

• Record partner’s projects and keep the team up to date on the status by documenting the process of integration.

• Working closely with the commercial team to rationalise and break down pending opportunities.

• Being part of the early conversations with the potential client/partner to lend your delivery expertise to help promote the sale of services from GRID.

• Managing and creating documentation for GRID’s products and services.

• Your role as Delivery Manager shall include close interaction with GRID Product and Commercial teams.

What we look for

• You are energetic and enthusiastic about data

• You are eager to learn and grow

• You have knowledge about the gaming industry

• You have a strong team spirit

• You are resourceful, determined, and resilient

• You have analytical skills to understand customer needs and set delivery priorities

• You have strong organizational skills

Your Profile

• You are self-motivated and team-oriented

• You enjoy working with people

• You have high attention to detail, strategic thinking, and problem solving skills

• You are a self starter who can be relied upon to drive their own pipelines and proactively engage with the wider company

• You are goal oriented with the ability to break broad targets into sensible increments

• You are comfortable working in a fast pace environment

• You demonstrate a proactive attitude

• You have the commercial acumen to spot new business opportunities that can suit GRID’s product offerings

• You speak fluent English (additional languages are a plus)

• You have excellent verbal and written communication skills

• You are willing to learn and explore through extensive technological documentation

• You have the ability to simplify complex concepts and communicate it to a wider audience both internally and externally

• You have the ability to seem approachable by all stakeholders

About our culture

• Flexibility: Work from wherever you want, in the office, from home, or wherever inspires and motivates you. Meet up in-person with your colleagues every so often, making use of the travel opportunities GRID offers. FTC for those based in Germany, Poland, Sweden

• Sustainability: We’re not a typical start up. We want our employees to be rested and able to perform. We offer a generous vacation allowance (28+ days a year) and the opportunity to speak with professional counsellors to support mental health - covered by the business

• Pragmatic: GRID thrives on being pragmatic, allowing us to make the best decisions, rather than keeping to rigid processes and procedures that don’t work well for us

• Fostering growth: Empowering employees who are determined to grow by providing a self-development budget and strong career advancement opportunities. Support from your teammates to guide and encourage you to grow in your desired professional field

• Company culture: We believe a diverse industry is best served with a diverse workforce, and we are a great place to work, with recent employee surveys showing over 98% workplace satisfaction

About GRID

Founded in 2018 in Berlin, GRID offers the GRID Data Platform to the esports & games industry. Specialized in in-game, play-by-play data, GRID curates data for game developers and tournament organizers and leverages its data platform to unlock the potential of the right holders’ data assets for the purposes of storytelling, fan engagement, and integrity.

GRID’s official data partnerships cover multiple partnered rights holders (data sources), and integrated commercial data consumers, covering 15+ game titles. The partners' list includes industry leaders such as BLAST Premier, PGL, WePlay Esports, Riot Games (VALORANT), and Krafton (PUBG).

If you have the ambition and desire to work at the forefront of cutting-edge industry projects, then GRID is the place for you.

For more information please visit www.grid.gg.

Apply today to find out more and begin your journey!