Dental Program Manager - San Mateo Medical Center (Open & Promotional)

Duties may include, but are not limited to, the following:

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  Plan, direct, monitor and evaluate the effectiveness of comprehensive countywide dental services and programs, including needs assessment, program design and planning, implementation, evaluation and regulatory enforcement.
• Develop standards of care.
• Develop, implement, review and evaluate administrative and dental care policies and procedures.
• Maintain an effective working relationship with a variety of public and private organizations, including other County departments and agencies.
• Conduct or participate in negotiating contracts with outside vendors, consultants or organizations; monitor and evaluate fiscal and legal liability of contracts.
• Prepare, administer and monitor the program budget and grant funding to ensure the accomplishment of program and service objectives within budget and other funding restrictions.
• Prepare detailed written reports, policies, procedures and contracts.
• Select, supervise, train and evaluate professional, technical and clerical subordinates; full supervision includes responsibility for selection, performance evaluation, and corrective action.
• Act as formal liaison between administration and other dentists.
• Provide clinical supervision and direction to all levels of professional, paraprofessional and support staff including assigning, directing, and monitoring work.
• Develop and monitor adherence to policies, procedures and protocols.
• Teach and provide instruction to residents, interns and dental students.
• Coordinate the work of consulting dentists.
• Participate in in-service training programs.
• Carry out a full range of dental care and treatment duties.
• Participate in clinical research.
• Prepare reports and maintain records of activities.
• Orient consulting dentists in protocols and procedures.
• Perform related duties as assigned.

Licensure/Certification:

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  License to practice dentistry issued by the California Board of Dental Examiners.

• Principles and practices of public administration, and program management, including planning, implementation and evaluation.
• Supervisory principles and practices, including work planning and evaluation, project management, scheduling and training.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision, evaluation and corrective action.
• Development of medical policies, procedures and protocols.
• Preparation of comprehensive reports and other correspondence.
• Dental care management practices and principles including revenue retrieval.
• Principals and practices of modern dentistry and its application, techniques, procedures and equipment.
• Current developments, trends and research in the dental field.
• Pharmacology including laws regarding informed consent, dosage ranges, drug incompatibilities, and side effects.
• Proper documentation of clinical services.
• Community resources and public/private services and funding sources.

• Organize, direct and administer countywide dental services and related programs.
• Supervise, train and evaluate staff; coordinate the activities of clinical, professional, technical, and clerical staff.
• Evaluate and make recommendations in the improvement of dental services and programs.
• Communicate with others at all levels of the organization and outside community agencies.
• Develop policies, procedures, and protocols for dental programs.
• Evaluate, monitor, and advise dentists in job performance standards.
• Provide written and oral communication in various forms such as reports, and recommendations, memos.
• Analyze and resolve administrative problems related to the dental program.
• Provide clinical direction to professional, paraprofessional and technical staff.
• Apply principles of effective management techniques.
• Establish and maintain effective working relationships with patients, their families, Medical Center staff, community organizations and others.

• Four years of experience in the provision of professional dental services, which has included at least one year of supervisory and/or program management experience.

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.