Desk Assistant, Housing & Residence Life

The Desk Assistant within Housing & Residence Life is responsible for:

• Provide information on campus resources and assist with resolving questions and concerns from current residential students, UF community members, and prospective UF students and families.
• Responsible for answering incoming phone calls and emails, logging and delivering all packages and special mail sent to housing residents, assisting walk in traffic for the residential office, providing assistance to the area staff.
• Assist with inquiries regarding different residential areas and residence halls, different university departments, locations of university buildings and services.
• Maintain and update area desk records and materials.
• Assist with providing temporary residential and mailbox keys for residents.
• Maintain privacy of student records in accordance with appropriate regulations.
• Maintain effective communication with supervisor and other Housing & Residence Life team members to ensure a smooth transfer of duties and information.
• Create a welcoming environment for all students, families, and visitors by being friendly, courteous, and engaging.
• Other duties as assigned.

$11.00 per hour

This position is open to students only, who are eligible to work on campus. Student must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

• Demonstrated previous experience with customer service.
• Demonstrate professionalism, attention to detail, dependability, and timeliness
• Experience with Microsoft Office applications.
• Proficient with verbal and written communication.
• Possess the ability to work shifts during university breaks, holidays, and weekends.

To be considered, applicants must upload a cover letter and résumé with application that includes all current student involvement, organizations, or current employment on campus.

This position may require availability during holidays, university breaks, and weekends.

Applications must be submitted by 11:55 p.m.(ET) of the posting end date.