Job details

Desktop Support Technician

Adventist Health is ranked #10 in Becker's list of the largest nonprofit hospital systems in the U.S. We are the largest company headquartered and sixth largest employer in Roseville, California. Our corporate headquarters have been located at a desirable location on Douglas Boulevard since 1984. To accommodate our growing services, we are creating a new campus that will not only bring our workforce of nearly 900 people together in one location, but also facilitate a deeper connection with our Roseville neighbors and community.

Job Summary:

Provides application support to employees. Maintains personal computers and related hardware. Assists Network Engineers with installation of software and hardware.

Job Requirements:

Education and Work Experience:

High School Education/GED or equivalent: Preferred
Associate's/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications:

Microsoft Technology Associate (MTA) - Infrastructure and Desktop: Preferred
Dell certification: Preferred
A+ certification: Preferred

Essential Functions:

Performs computer system maintenance, repairs, and installations. Monitors and controls computer equipment by operating the central console or an online monitor. Monitors hardware systems using operating systems utilities.
Provides user support, training, and education. Ensures prompt, professional, and courteous response to requestors of computer services. Assists end users with problems and requests for information and equipment specifications.
Installs and implements personal and network computer equipment.
Maintains service level agreements with various end-user departments and enterprise business units.
Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.