Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Implementation Partner Manager image - Rise Careers
Job details

Implementation Partner Manager

Company Description

Smartrecruiters

Job Description

Company Description

SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

Job Description

We’re looking for a solution-oriented Partner Manager who thrives on developing strong relationships between customers, partners and internal teams. The Partner Manager will collaborate with cross functional department leads to drive overall professional services strategy with our services partners. 

As the Partner Manager, you will be responsible for the successful enablement and growth of existing and new strategic partners to implement SmartRecruiters.  This includes coordinating ongoing enablement activities in the areas of implementation and hiring success to ensure our partners are enabled to support our customers.  The Partner Manager is also responsible for overseeing strategic implementation projects, providing guidance to the consultants and acting as the escalation point for the customer. 

You will:

  • Support resourcing efforts, collaborating with our internal team leads and the partner leads
  • Coordinate with sales, legal and finance to fulfill engagements through our partners
  • Develop deep and lasting relationships with our partners' services delivery teams 
  • Coach and mentor our partners to become effective in the services delivery of SmartRecruiters
  • Collaborate with partners to co-deliver services to our customers, acting as the main escalation point to resolve conflict
  • Collaborate on development of a world-class enablement program for our SI partners
  • Develop content for and deliver customer admin and recruiter certification trainings
  • Develop and maintain training documentation and collateral 
  • Track towards defined billable utilization rates 
  • Be a self-starter and be motivated to support the build out of an incredible SI Partner Program

Qualifications

As a Partner Manager, we expect that you will have a hybrid of sales, software, account management, training and consulting experience to enable our partners, track against KPIs, and support customer requirements. 

  • 8+ years experience in a customer facing project management or account management role on enterprise engagements 
  • Demonstrated ability to lead large enablement sessions
  • Previous experience managing SI Partner relationships and providing oversight on projects
  • Experience engaging with Talent Acquisition functions either as a vendor or as a practitioner
  • Ability to understand and manage customer and partner needs and expectations as well as providing strategic leadership for a multi-disciplinary team. 
  • Proven ability to work creatively and analytically in a problem-solving environment.  
  • Strong empathy for customers AND passion for revenue and growth
  • Analytical and process-oriented mindset
  • Demonstrated desire for continuous learning and improvement
  • Excellent communication and presentation skills 

Additional Information

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Omnicom Health Hybrid New York, United States
Posted 12 days ago

TBWA\WORLDHEALTH is looking for a Senior Account Executive to lead client projects and foster strong partnerships within their dynamic health-focused agency.

Posted 12 days ago

Xplor is hiring a remote Customer Success Manager to enhance client retention and growth for SMB fitness and wellbeing businesses using our cloud-based platform.

Lead ground operations management for a premier airline services provider fostering safety, compliance, and operational excellence.

Photo of the Rise User
Posted 12 days ago

A seasoned Client Relations Specialist is sought to foster and maintain strong client partnerships at Vensure Employer Solutions’ onsite Chandler headquarters.

Photo of the Rise User
Lightcast Hybrid Remote (Work From Home) US
Posted 10 days ago

Lightcast is looking for a skilled Account Manager II to drive client engagement and revenue growth across the education ecosystem in a fully remote role.

Photo of the Rise User
Paid Holidays

A bilingual Account Manager position at Fresha, focused on growing and retaining revenue by managing key partner relationships with a hybrid work model in Orlando.

Posted 11 days ago

Snap-on Credit LLC is hiring a Recovery Specialist to handle collections and recover bad debt through professional customer engagement at their Libertyville office.

Photo of the Rise User
PIMCO Hybrid San Diego, California, United States
Posted 13 days ago

Lead and develop PIMCO's Private Client Service Team, driving operational excellence and client engagement within a premier investment management firm.

MetTel Hybrid Salt Lake City, Utah, United States
Posted 4 days ago

MetTel is looking for a Client Experience Account Manager to oversee client service requests and advocate for customer needs in a dynamic telecommunications environment.

Benefit Trust Company Hybrid Overland Park, Kansas, United States
Posted 2 days ago

Benefit Trust Company is looking for a diligent Client Manager to manage trade activities, client communications, and reporting with fiduciary precision.

Photo of the Rise User
ESW Hybrid New York, United States
Posted 3 days ago

A strategic and client-focused Senior Client Success Manager role at ESW driving account growth, retention, and client partnership in the ecommerce cross-border fulfillment space.

Posted 2 days ago

Reboot Staff in Madison, WI, is looking for a detail-oriented Customer Account Representative to manage client accounts and ensure customer satisfaction.

Photo of the Rise User
Posted 1 hour ago

Adyen is hiring a Senior Account Manager to lead strategic payment solutions and build strong client relationships with global enterprise merchants from their New York office.

DEV provides an open-source social network for software developers that enables collaboration and networked learning. The company was founded in 2017 and is headquartered in Brooklyn, New York.

33 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 22, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!